We are a strategic activation agency, delivering authentic brand purpose and social impact for future-facing clients.
We better connect clients to young people and their families, delivering on-the-ground impacts through ambitious ideas and strong partnerships.
Our people are passionate experts focussing on creating immediate and lasting value.
Together, we believe in Building Brilliant Futures creating a win-win for clients, young people and families.
We're seeking a strong Resourcing amp; Traffic Manager to manage the workflow and resourcing of our busy internal and external production teams, particularly including design, creative and education content writing. If you love a fast-paced environment and are confident in managing processes and people, this is the role for you.
YOUR ROLE
This is a new role for the agency as we accelerate our growth, temporary at first but with the opportunity to go permanent. The Resourcing amp; Traffic Manager will work closely with the senior leadership team, and the strategy, client, design and education content teams to manage workflow and internal and external resourcing.
Responsibilities
The role includes, but is not limited to:
- Work with the client service teams to continually assess needs and manage the resource plan to ensure we continue to deliver best-in-class work.
- Monitor and maximise utilisation across team resources.
- Lead weekly resource meetings and coordinate resource needs and make recommendations based on budgets, timings with clear knowledge and understanding of skill sets across all departments.
- Work with the Commercial amp; Financial Director to agree when external resource is required, source resource, organise and monitor costs and performance.
- Ensure clear and detailed briefs are received from the client services teams and department leads on time.
- Support the client services teams on priorities and recommend resource to respond to briefs.
- Ensure all freelancers are properly briefed and onboarded.
- Monitor freelance and agile spend with the Commercial amp; Financial Director and Finance Manager.
- Budget, source and book freelancers with the People amp; Culture Manager.
Requirements
- Solid agency experience working within a Traffic, Resource or Operations Management role.
- Experience of project management systems.
- Proven experience in a fast-paced or scale-up organisation.
- Resourcing experience with a high volume of projects.
- Experience of managing multiple workstreams, with differing complexity.
- Ability to identify any issues or risks.
- Experience of working closely with creatives (bonus points if you have experience working with education writers).
- Great at briefing, adapting briefs and working with stakeholders to get watertight briefs.
- Ability to plan ahead and foresee challenges before they become issues.
- Constantly looking at ways to improve processes and efficiency.
- Positive and flexible approach to challenges with a solid understanding of the variables involved in project delivery.
- Confident and positive approach to dealing with all levels and types of people within the agency
Benefits
- Join a future-focused, high-achieving and fun team
- Be part of a growing and impactful agency
- 22 days Annual Leave (plus bank holidays)
- 1 volunteering day and 1 personal training day per year
- 300 Health benefit
- Season ticket and cycle loans
- Be flexible with your working hours
- Show us your best self at our Monthly Socials, we’ve organised bake-offs, yoga sessions, theatre trips and tie-dye workshops!