Company Description:
JDX was formed in 2012 in the belief our clients need an intelligent, outcomes-focused, business partner committed to delivering exceptional client satisfaction. Today our strategy and culture remain true to that entrepreneurial spirit. Our purpose is to create opportunities for our clients, and our people, by providing high-value, hands-on integrated, strategic and practical consultancy services to the financial global markets.
Our desire to succeed is fuelled by the knowledge, energy, enthusiasm, and integrity of our staff and under-scored by a proactive equal opportunity approach. Focused recruitment, training and mentorship ensures that JDXers not only have the technical expertise our clients would expect from a global consultancy but great communication skills and the trade mark JDX ‘can do’ attitude.
Our ability to resolve the most complex of strategic business challenges and also quickly provide skilled support for large-scale tactical operations enables us to serve the entire financial service ecosystem from corporate and investment banks, to fund managers and insurers through to capital market intermediaries and the breakthrough fintechs.
Headquartered in London, with seven offices across Europe, the US and Asia Pacific, JDX employs over 650 people and most recently was recognised by The Sunday Times Virgin Atlantic Fast Track 100 2018 as one of UK’s fastest growing companies.
JDX values were established and are lived by JDXers. The JDX Values drive our unique culture and support our strategy. They are:
- Communication
- Honesty and Integrity
- Learning
- Entrepreneurship
Key specific Accountabilities:
- Working with the Client Lifecycle Management space to help design and/or implement Target Operating Model visions to simplify, globalise and enhance broad customer journeys
- Help to analyse complex problems, document requirements and design cost-effective and future focused solutions, challenging current state thinking appropriately
- Drive the planning and delivery of operational improvements, definition of operating model, business strategy or customer benchmarking
- Initiate, formulate, and present recommendations, based on analysis, to influence the decisions of stakeholders
- Ensure that principles of design / delivery are adhered to throughout and risks are continuously raised, monitored, and mitigated
- Produce reports on initiative progress at regular intervals
- Lead effective working relationships with key stakeholders and sponsors globally
- Manage competing demands and be able to deliver difficult messages
- Ability to inspire trust and build empathy through strong communication, negotiation and decision making
- Ensure all activities are carried out in full compliance with regulatory requirements, control standards and all relevant internal JDX policies and standards
Requirements
Minimum Requirements
Applicants should ideally have most or all the following:
Qualifications
- Bachelor’s degree (2:1 minimum)
- At least one accreditation in known project methodologies (e.g. Prince2, Scrum or other agile) or Performance Improvement approaches (e.g. Lean Six Sigma) or Process and Business Analysis (e.g. BPMN process modelling)
- Relevant experience supporting the Client Lifecycle space within financial Institutions (KYC/AML Compliance, Due diligence etc)
- Strong verbal and written communication (and proficient knowledge of MS Office tools especially PowerPoint skills with a background and/or understanding of storyboarding and content creation)
- Excellent stakeholder management, able to build rapport, manage and facilitate relationships internally and externally and manage difficult situations
- Strong problem definition and structured problem analysis, questioning the status quo with diplomacy. Likely to need to work at a senior level to see perspectives around significant problem sets, and must be able to articulate or translate complex information in a clear, meaningful, and structured way to suit a given audience
- Project Management capability to lead streams of work within a wider programme
- Ability to guide and direct client conversations
- Strong quantitative, analytical, and statistical skills with ability to bring structure to ambiguous situations
- Proven track record in meeting deadlines, anticipating issues and risks, whilst developing solutions and contingency strategies
- Proactive and can work independently and as part of a team
- A fast learner who is eager to grow and develop experience in a firm that recognises high performance and quality
- Commercial awareness, strong financial understandi