Service Lead - Strategy Human Capital
Chaucer, United Kingdom
Job Description
Chaucer is recognised by the Financial Times as a leading digital consulting company.
For the past 30+ years, we have partnered with some of the world’s most prestigious companies in delivering sustainable technical and digital change in highly-regulated and complex industries. Chaucer, as part of Bip, have unlocked an extensive capability of over 3,500 consultants globally, delivering management consulting services, supporting digital transformation and the adoption of disruptive and data-driven technological innovation.
Chaucer has recently launched two UK Centres of Excellence (CoE's) in Data, AI amp; Technology, and in Strategy amp; Human Capital. These CoE's will develop Chaucer’s strategic services, coordinate the activities in the Practices, and support the selling of client solutions based on the services and on our existing skill sets.
As part of this growth strategy an exciting opportunity has arisen for a Service Lead - Strategy amp; Human Capital to be part of a team developing and taking to market a range of strategic service offerings.
Requirements
Service Leads will be responsible for:
- Developing one or more of Chaucer's strategic service offerings
- Business development activities for Chaucer's CoE offerings, working with Chaucer’s client teams
- Development of skills and knowledge and capacity required to deliver the solutions, with Practice Leads and People Development
- Sponsorship of service engagements this will include billing as an SME or as a leader in the client team as well as oversight and coaching in cooperation with the Delivery Lead and client teams
- Active promotion of Chaucer and the service offerings internally, in BIP, in our clients and in the wider industry community
- Founder service leads will demonstrate considerable powers of leadership, structured thinking, team building, and stewardship.
- Service Leads will be well placed to move on to positions of increasing responsibility as Chaucer pursues its ambitious growth plans.
Assessment criteria will be based on the following areas of expertise and understanding:
- 10 years minimum experience, most recently in high-value consulting
- Industry delivery experience in one or more of the following sectors:
- Financial services
- Public services including NHS and Central Government
- Energy and Utilities
- Life sciences, healthcare products and pharmaceuticals
- Manufacturing, retail, travel and transportation
Demonstrated expertise in one or more of the following disciplines:
- Technology including IT strategy, applications and service management
- Data strategy and exploitation
- Operating model, workforce and organisational development
- Finance, treasury and performance management
- Agile Operating Models and Methodologies
Benefits
Every Chaucer employee is empowered to make a real difference and is celebrated for being different. We embrace diversity of all kinds and welcome applicants with non-traditional consulting backgrounds.
Our modern, people-centric family values remain the top priority for Chaucer and our passion for doing work that improves lives sets us apart from the competition.
Chaucer believes in conducting business for the greater good. We embrace all aspects of corporate social responsibility in a way that permeates everything we do, including not only the way we interact with our own people but with our various communities as well as the environment.
- Training programmes to support you in developing core hard and soft consulting skills
- Chaucer recognises and values its diversity and is committed to offering family-friendly employment policies
- International client base
- Employer contribution pension of 6%
- Private medical (currently Bupa) + Medicash
- 25 days annual leave, plus bank holidays.
- Buy up to 5 additional days holiday, or sell up to 3 days per year
- Death in service 4 x base salary
- Enhanced sick pay
- Recruitment referral bonus of 1500 paid for successful referrals
- ‘Improving lives’ day
- Employee Assistance Programme
- Eyecare Voucher
- Lifestyle change Gift Voucher
- Long service awards
- Celebration awards
- Relaxed work environment
- Flexible working
Chaucer is proud to be an equal opportunity employer. Increasing the diversity of our employees, leading to greater inclusion and equality is a key value of Chaucer’s. We believe in diversity of thought and the more inclusive our culture is, the more innovative our Consultants can be.