Security Supervisor
Axis Group Services Limited, United Kingdom
Job Description
Introduction:
Established in 1994, Axis Security has grown to become one of the UK’s leading security companies. Axis Security offers a wide range of professional security services which include manned guarding, reception services, mobile patrols, key holding, remote monitoring, and security systems.
Axis Security has been named Security Guarding Company of the Year at the 2018 Security Excellence Awards (SEA) years.
Axis Security also won the award for ACS Champion of the year in 2017 for its commitment to raising standards and creating a safer environment.
We are an ‘Equal Opportunities’ employer.
Job title: Security Supervisor
Location: Queensmere Observatory Shopping Centre, High Street, Slough, Berkshire SL1 1LN
Role Purpose:
The Supervisor will support with the effective management of the dedicated professional security team to meet the contractual agreement established for our client’s site. Ensure that relationships with our client, key stakeholders and visitors to the location are maintained. Support the security team to achieve high standards in customer service whilst ensuring policies and procedures are complied with at all times.
Role Requirements:
Pay: 11.00 per hour
Hours: 45 hours per week - Monday to Sunday Flexible
08:00 17:00 hours
10:00 19:00 hours
To Supervise and assist the team to meet our contractual agreements for our client’s site.
Responsible for the hour-to-hour management of Company, client and standards.
Our Security Officers are required to comply with the ‘Assignment Instructions’ provide a safe and secure environment. They must show a high visibility security presence.
All relevant site training and uniform will be provided and the successful candidate will need to ensure that the team at the site are covering all of the duties needed. This ranges from responding and controlling difficult and demanding situations.
Specific Duties:
- Supervising our client’s site to deliver a professional service on behalf of Axis Security
- Liaise with the Site Manager or Account Managers when required to escalate relevant site issues
- Ensure 100% compliance with the Assignment Instructions for the site
- Ensure health and safety requirements are met at all times
- Provide first line response to all incidents in relation to fire, security and health amp; safety matters
- Support the team of security officers deployed to the site
- Ensure all security officers meet the requirements for the site
- Provide training to security officers when required and challenge poor performance
- Ensure all staff are updated with any changes in company policies or client expectations
-CCTV monitoring
-Supervision of Security team
-Reception duties
-Emails
-Liaising with all stakeholders
To be suitable for this role you must meet all of the following criteria:
- Be smart and well presented at all times
- Have an SIA SG/DS/CP license and SIA CCTV license.
- Be polite, helpful and diligent, with a ‘can do’ ethos
- Have excellent communication skills, both written and verbal
- Be able to provide the highest standard in customer service
- Have previous experience in the security industry
- Be flexible and reliable to meet the role requirements
- Have a calm personality capable of controlling difficult situations
- Be able to work without supervision and also as a member of a team
- Have a full five year checkable work history and required documentation to be vetted