Freedom leisure actively promotes healthy lifestyles, and our community facilities are the perfect place to achieve this.
We are looking for a unique individual to join our team, as a Membership and Retention Advisor across our Stafford and Stone centres. This role is ultimately about growing the membership numbers and increasing income. However, aside from selling memberships to new prospects this role is also about being the start of the membership retention process for that individual too. We are looking for someone who has strong interpersonal and customer facing skills. You will be a proactive member of the team and someone who is able to go above and beyond to reach sales targets. We are looking for someone who can be a representative for the Freedom Leisure brand, and able to build an excellent rapport with new and existing customers. We would prefer that you have knowledge of sales, but this is not essential as we will provide full training.
Hours: 37hrs a week - Monday - Sunday (rota basis)
Requirements
- To support membership growth by using the sales process to ensure sales and income targets are achieved
- To generate excitement and passion for health and fitness to optimise all sales opportunities
- Conduct face-to-face sales appointments where you will build positive rapport with customers to sell a membership and get them started on the freedom member journey programme
- Contact all membership leads by phone where possible and also by email and text when required.
- Undertake regular competitor analysis and keep up-to-date with industry trends, identifying opportunities.
- Experience of sales
- Have a team orientated approach, able to work across any organisation boundaries while supporting of the work of colleagues
Benefits
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 22nd April 2021
Salary: up to 17,924.57 pa