Senior Learning Manager

Senior Learning Manager
MyTutor, United Kingdom

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Apr 9, 2021
Last Date
May 9, 2021
Location(s)

Job Description

MyTutor is the UK’s leading online platform for one-to-one learning, and we're on a mission to improve the educational outcomes of thousands of young people. We’re building a future where access to high-quality learning is stress-free for those who can afford it, and funded for those who can't.

One-to-one tuition is one of the most powerful ways to improve pupils’ grades, confidence and life chances. Yet it remains out of reach for many. Our handpicked community of tutors work online with students from all walks of life, raising results on average by one whole grade. Since the Covid-19 and all the disruption to education, we've worked with the government to provide safe and reliable tuition to more students than ever. We're proud to have worked with over 650 schools across the UK, and our tutors have given over a million lessons.

Since the pandemic, we've scaled up and kept a working environment that encourages collaboration and support. We always prioritise our team's development and wellbeing, remotely right now, and in an office again in the future. You can find your zen in team Yoga on Mondays, sweat it out at our Product Manager Jess's Bootcamp on Fridays (not for the faint-hearted) or get creative at Drink amp; Draw from our Content Manager Mariota. We have regular company socials and there are chances every week to sit down with someone for a cuppa and a chat. When it's legal, we're excited to get back to in-person socials too (landscape drawing in the park, anyone?).


The role in a nutshell:

We’re looking for a Senior Learning Manager to lead our tutor quality team at MyTutor. You’ll be responsible for how we select, train and quality assure our tutor base, supporting and equipping our tutors with the knowledge and tools they need to deliver life-changing tuition to their pupils.

You’ll focus on our B2B business -where our tutors support over 30,000 disadvantaged children catching up on lost learning through the government’s National Tutoring Programme (NTP) - report into the Head of Tutors, and lead a growing team.


What you can expect:

  • Set up our tutor quality strategy and lead a team to deliver it successfully.
  • Develop a deep understanding of our partner schools’ pain points, and our tutor community’s performance and motivations.
  • Partner with cross-functional leads in product, analytics amp; operations to develop and deliver a roadmap of work to improve tutor quality.
  • Varied responsibilities where one month you might test ways to get tutors to engage with our training academy. Another month you might focus on improving tutor attendance and punctuality
  • Own our training and development offering for tutors, and effectively drive the engagement.
  • Oversee how we interview and select tutors to work on the platform, including how we recruit and coach our network of freelance tutor interviewers.
  • Design and run operational processes to monitor the performance of the tutor base.
  • Manage and develop a growing team of 2 full time employees and oversee 20+ freelancers.

Requirements

The type of person we would love to meet:

  • You have experience supporting learners in scaled-up, online platforms.
  • You have a proven track record of leading initiatives, hitting goals, and working in a cross-functional environment.
  • You can build strong customer empathy and are curious about the users behind our marketplace and what makes them tick.
  • You have experience leading and coaching people.
  • You are an excellent communicator, whether you’re presenting ideas to internal stakeholders or talking to our customers.
  • You are adaptable and able to execute quickly, happy shifting between strategic thinking and hands on tactical work.
  • You are curious to learn about all aspects of the business, and able to build up skills and knowledge quickly.

Benefits

  • Investment in your learning with a personal Lamp;D budget of up to 350
  • Your own laptop and hardware (we can help you set up a home office if WFH)
  • Workplace pension
  • Share option package
  • Private Healthcare option through BUPA
  • Enhanced parent policies
  • Cycle, tech and gym schemes
  • Mentor/mentee scheme
  • Regular team events amp; socials (we've just had a remote Sofar Sounds gig and wine tasting!)
  • 25 days holiday (plus public holidays)
  • A culture that champions wellbeing with monthly workshops and 1:1 coaching




MyTutor is committed to creating an inclusive workplace and we have set up our own EDI (Equality, Diversity and Inclusion) committee who host regular events to make sure we live up to those values. We are proud to be an equal opportunity employer, and all appl

Job Specification

Job Rewards and Benefits

MyTutor

Information Technology and Services - London, United Kingdom
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