RD Manager (Glasgow, UK, we are unable to sponsor)
Bigtincan, United Kingdom

About Bigtincan

Bigtincan is an AI-powered sales enablement automation platform that adapts to a customer's sales process, delivering the right content for selling, training, and coaching at scale across web and mobile devices.

Since the company's creation in Australia in 2011, Bigtincan has expanded globally to include the US, the UK, Denmark, and many others. The company is now growing its engineering team based in Glasgow city centre.

For this position, we are unable to sponsor.

Job location

This job will be based in the company’s central Glasgow office with some remote working available. For the foreseeable future, Bigtincan is working fully remotely due to Covid regulations.

Requirements

More about the role

As an Ramp;D Manager at Bigtincan, you will lead the Ramp;D team to research and investigate commercially relevant software development projects. Upcoming projects are in the fields of machine-learning, automation, augmented reality, search, analytics, and bots.

To be successful as a research and development manager, it is important to be able to see the big picture as you will have to take projects through from start to finish. You will also have an eye for detail as this role requires you to closely supervise each step of the Ramp;D development process for new products. Leadership and managerial skills are also important, as well as the ability to effectively communicate across the Bigtincan organization. A strong sense of creativity will also aid in the process of hypothesising new product ideas and solving problems.

Leading the Ramp;D team will involve taking work items from hypothesis to a stage where you and your team will reach an objective conclusion about the potential for each item to contribute towards the company’s strategic goals. Your team will then document the results in an appropriate form and coordinate the handover of the results of these investigations to other Engineering teams to ensure that appropriate items are productised.

Key Responsibilities

• Grow and maintain an appropriately skilled team capable of Ramp;D of the above projects and others
• Line-manage and grow the above team to Bigtincan’s People and Culture standards
• Collaborate with Bigtincan leadership to define additional commercial Ramp;D projects
• Ensure that research work is appropriately completed to the degree where sound commercialisation decisions can be made against documented research outcomes
• Report regularly on the status of research and development activities and team members to senior management
• Coordinate research and development activities to align with the activity of other Bigtincan teams
• Collaborate with other stakeholders across the business to ensure that Ramp;D activities are successfully productised

Behaviours

• Strong understanding of common technologies used in large-scale software systems
• Demonstrable experience of carrying out research-oriented activities in a software development field, producing documented results in an organised and timely manner.
• Ensure Bigtincan continues to invest appropriately in technical areas that are likely to improve their commercial offerings
• Learn about the business context driving the research activities of the Ramp;D team, and applying this knowledge to direct and advise the team’s activities.
• Line-manage the Ramp;D team to motivate and challenge them, and perform all Bigtincan People and Culture activities to the required standard: for example, regular one-to-ones, goal-setting and performance reviews
• Concise and unambiguous communication skills, both online and face-to-face, using an appropriate medium
• A proven ability to manage a team both remotely and in person in a professional office environment
• A strong sense of process, detail and follow through to confirm tasks are complete to Bigtincan’s required levels of quality

What is it like being part of the Bigtincan team?

You will collaborate with a motivated group of people who work together to find a way to deliver better opportunities and results for our customers. We believe in true flexibility, offering remote work opportunities. We care about our team mates and hold ourselves accountable to maintaining an ambitious, warm, and diverse culture.

Bigtincan is an equal opportunity employer and we value diversity in all forms. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Job Rewards and Benefits