WHO WE ARE:
We are interactive investor (ii), the UK’s number one flat-fee investment platform, here to help our customers take control of their financial future.
For a simple, flat monthly fee we provide a secure home for customer pensions, ISAs and investments. Other providers charge a percentage fee, which means the amount a customer pays increases as their investments grow. Our flat fee stays the same, so ii customers keep more of their money. Additionally, we provide an industry-leading selection of investments and a team generating up-to-date expert insight. This choice and intelligence can help our customers invest in the way that’s right for them.
interactive investor has been helping investors for 25 years. Over the years, we have seen market highs and lows, and been resilient throughout. We are proud to have over 45 billion of assets under administration, over 350,000 customers, and to be rated ‘Excellent’ on Trustpilot.
WHAT WE STAND FOR:
It’s simple we want our customers to feel confident and in control, for interactive investor to go from strength to strength, and for ii to be a workplace where we can all thrive. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight-talking and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate about what we believe is right for our customers, our teams, ourselves and interactive investor.
PURPOSE OF ROLE:
We are recruiting for an Operations Administrator to join our Operations team. The Operations Administrator role is responsible for the effective processing of tasks within the Operations department, this includes but is not confined to; Settlements, Transfers and Corporate Actions. Ensuring accurate adherence to the departments policies, procedures and regulatory responsibilities.
This role will also include building good relationships with both internal departments and external stakeholders.
Responsibilities will include providing the highest quality service to our customers and answering queries from the Customer Services department and dealing with email/phone queries from customers that relate to Operational processes.
KEY RESPONSIBILITIES:
Requirements
SKILLS amp; EXPERIENCE REQUIRED: