Full Time Permanent position based in the UK. Salary up to 60k (dependant on experience) plus profit share. Industry: Medical, Education and Software
Alongside our standard Software as a Service solutions we also provide professional services packages to our customers. These packages typically operate as a project for a set period of time before transitioning into normal ‘business as usual’. These projects require careful planning, coordinating and proactive communications to build close relationships with our customers.
- Preparing, maintaining and monitoring agile project plans, project schedules, resource demand, budgets and expenditures.
- Organising, attending and participating in stakeholder meetings.
- Clearly setting and managing expectations, ensuring any project changes are captured and communicated proactively.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Ensuring project deadlines are met.
- Providing administrative support to the project delivery team.
- Undertaking project tasks as required.
- Ensuring projects adhere to standard frameworks and methodologies, and all documentation is maintained appropriately for each project.
- Assessing project risks and issues, and providing solutions where applicable.
- Facilitating meetings where appropriate, and distributing relevant documentation to all project team members.
- Analysis of risks, dependencies and opportunities within a project.
- Coordinating and distributing, as appropriate, client communications and requests for specific information.
Requirements
- You should be customer centric and have their success at the heart of all your operations
- Proactive approach and excellent communication skills
- Experienced and skilled at objection handling
- Exceptional verbal, written and presentation skills.
- Experience with lean methodologies and kanban
- Ability to work effectively both independently and as part of a team.
- Ability to work to tight deadlines.
- Ability to be effective under pressure.
- Effective time management.
- Juggling a variety of priorities, you will work proactively with a positive attitude to keep things on track.
- Helping to build client relationships, you will ensure outstanding service is maintained at all stages of our projects.
- Experience of supporting a team in a fast-paced environment.
- Ability to manage multiple Project workstreams and Portfolio of work simultaneously
- Ability to simplify and improve project delivery processes
Your Experience:
- Minimum of five years’ experience in a similar role.
- Minimum of three years’ experience working with Agile Methodology.
- Minimum of three years’ experience of working with Kanban Methodology: do you know who David J Anderson is? Tell us in your covering letter.
- Experience in a customer facing role
- Experience in Assessment desirable
Benefits
We like to do things differently at Fry and we are seeking an individual who is capable of challenging the way we do things. Our people enjoy a very high-level of trust, autonomy, freedom and transparency. This is not lip service or HR-speak, it is the genuine article:
- You can work from home and/or at one of our offices in London or Bristol (or set one up near where you live).
- You will not answer to any line manager but will work with colleagues as part of a team to get the job done.
- You will be free to choose your own laptop, monitor and other devices as you see fit.
- You will be free to choose whatever training you might need.
- You will be free from much of the corporate bureaucracy which just slows people and stops them giving their best and mastering their craft.
- All our finances are open-book: everyone in the company knows our income, outgoings, what we have in the bank and even everyone’s salary. We think people make the best decisions for themselves (and the company) when they have all the information available.
- Salary up to 60k depending on experience, pension and participation in profit share. We are working towards the goal of our people setting their own salaries.
- Come and join us - we promise you won’t have worked for a company quite like it.
Fry is an equal opportunities employer and we do no exclude people on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation