We’re looking for a highly organised and ambitious individual to join our rapidly growing Fleet team as a Maintenance and Service Manager. Reporting to the Fleet Manager, this person will play a key role in building out the Service and Maintenance processes for the fastest growing ebike company in The UK.
The Company
Zoomo is an e-bike company that was launched in Australia in 2017 and is now growing rapidly in the UK and around the world. Equipped with the latest software and hardware technologies, we are redefining our customers’ experience, providing the smartest and most reliable e-bikes on the market.
As well as selling and leasing e-bikes to individuals and businesses in London and across the UK, we also provide structured preventative maintenance services to our customers. This means that our Fleet Team and our team of in-house mechanics form the backbone of our current and future growth.
We recognise this and we treat our Fleet Team and mechanics with the respect they deserve, we are looking for a Maintenance and Service Manager that shares this ethos. Hands-on, problem-solving mechanics who take real pride in their work are at the heart of Zoomo’s success and our incredible growth so far. If you have a passion for cycling and you want to be part of the most exciting e-bike business in the UK, then we want to hear from you!
Job Summary
The Fleet Team at Zoomo is fast becoming one of the most important and innovative parts of our organisation. This is because both our B2B and B2C businesses are growing quickly, more and more delivery and logistics companies are choosing our e-bikes to support their own growth in London and across the UK. What this means for us is that we have a rapidly growing number of customer bikes that require scheduled maintenance.
This role requires a technical professional that has a passion for all things two wheels with fine attention to detail, great organisation of workflows and the physical environment and with a constant desire for innovation and improvement.
We need someone with several years of full-time workshop experience, preferably as a workshop manager. You’ll be proficient in developing and implementing maintenance and service procedures for bikes, ebikes or similar vehicle classes. You’ll be responsible for both on-site maintenance performed at Zoomo workshops as well as our team of remote mechanics who travel to our customer sites to perform maintenance.
Finally, we are not only a bike shop, we design and manufacture our bikes. You will be working with the design team and the research and development team to improve our future bike models and versions of existing bikes.
Roles amp; Responsibilities
The primary responsibility of the Maintenance and Service Manager is as the line manager for B2B mechanics and to be the focal point for Service and Maintenance, working with the Fleet Manager to set standards, protocols and procedures
Requirements