Recruitment process being managed by Frank amp; Friend on behalf of Motif Creative.
Motif Creative is a specialist creative agency supporting some of the world’s largest brands in healthcare, life sciences and medical technology. We’re always looking for new people to help us continue to deliver top-class strategic and creative ideas for our clients. We currently have an opportunity for an experienced Account Manager to join the team.
Location: Home based with some future international travel
Salary: 25-30k (depending on experience) plus employee profit share scheme
Contract: Full time permanent
Are you a curious person who loves getting into the detail of complex briefs? Are you able to think creatively within the realms of strict client guidelines? Is delivering a first-class client experience, in a fast pace agency second nature to you? If so, then we have a great opportunity for you.
With at least 2 years agency experience you’ll be joining our client-services team to work on our biggest client account. You’ll have a proven track record in all aspects of account management and be ready to add value quickly. As a successful Account Manager, you’ll think differently about new and innovative ways to solve the client brief and you’ll be comfortable contributing to the creative process. You’ll quickly become our expert and be the go-to person who truly understands the client.
Your main responsibilities will be:
- Providing exceptional service to your client base
- Managing day-to-day projects from start to finish
- Interpreting detailed and complex information and developing inspiring and meaningful briefs
- Reviewing and providing constructive feedback on creative and design work to ensure we are delivering our best work every time
- Ownership of the client guidelines to ensure all work presented is accurate and compliant
- Client management including day-to-day problem solving, leading meetings and presenting work with some support
- Creative and strategic planning support developing ideas and recommendations to delight clients
- Financial responsibility accurate cost gathering, estimating and invoicing
Requirements
Essential skills and experience:
- A proactive learner with a curious mind keen to dive into clients’ industries and understand your customers as well as keeping up to date with the marcomms landscape and new technologies
- Excellent attention to detail in both creative and administrative tasks
- Excellent written and verbal communication skills
- Solid account management experience budgeting, presenting, project management, research and results analysis
- Proven experience in managing multiple campaigns and clients simultaneously
- Strong understanding of digital marketing channels and outputs
- Delivering effective work on time, to budget whilst maintaining high standards
- Proactively coordinating and managing workflows through internal tools, to ensure effective and efficient service delivery
- The ability to quickly understand complex B2B channels and industries
- Comfortable liaising directly with clients to extract information, identify challenges and opportunities
Desirable skills and experience
- Some knowledge or history in the healthcare or life science sectors
- Experience of managing and developing junior team members
As a person you will be
- Passionate
- Pro-active
- Personable
- Free-thinking
- Able to challenge positively