Salesforce Data Analyst
SaltPay, United Kingdom
Job Description
We’ve arrived, strong and ready to develop a new page on payments history.
We are not just a Fintech company; we develop people by giving autonomy and responsibility to challenge the status quo in order to be the main actors of the change we want to bring to the market.
Small business owners across Europe have gotten used to being ignored by large financial institutions and rarely receive personal service from the providers they rely on to run their business.
We are a company made by entrepreneurs, not employees. We empower our Merchants by enabling the services that will allow them to accelerate their business. Our understanding comes from the powerful relationships we cultivate with them. Our differentiator is the care and consistent face-to-face we provide.
We are always looking for people better than us to join our team, disrupt payments and revolutionize commerce in Europe.
The goal, we share; the mission is one. But at the end of the day, we are just people trying to help other people.
Our sales agents are on the front lines talking to Merchants every day and providing a personal experience that few others in the world provide. The Sales Solutions team was born out of the necessity to enable our sales agents to provide the best customer service to Merchants.
We are a team focused on building and maintaining technologies that enable our salespeople worldwide to provide the best experience for the Merchant.
We are currently using Salesforce as our Sales CRM and developing it to fit the needs of our sales teams. We also build any integrations that will empower our salespeople such as machine learning algorithms to target customers and provide the best product offering while determining conversion rates, automated onboarding of new clients into our systems, and data analysis to guide our product teams in which new features to develop.
The data we collect in the CRM will help us understand what products and features our Merchants need to run their businesses, what difficulties they experience in their operations, and what their ambitions are for the future. All of this data must be organized with great quality in order for us to effectively harness it. This data allows our salespeople to really know who it is they are talking to so that they can provide a personal experience to each and every Merchant. The data also guides our tech teams understand which products to develop and the requirements for those products. This data is the bastion that lets SaltPay effectively help small businesses across Europe.
As the Salesforce Data Analyst you will:
- Manage and administer all data within Salesforce
- Take ownership over data integrity and data quality within Salesforce and across integrated systems
- Set guidelines for effective reporting that serve the sales and products teams
- Help grow the Sales Solutions team globally so that we have consistency with comparable data across all markets
Your goal is to maximize the value of the data in our CRM. Your success will be measured in the efficacy of the data we collect and how it is utilized.
You don’t need to have a lot of experience in the fintech industry as long as you are eager to learn and improve every day, we welcome your application. Some qualities that you have:
- Capacity to be provocative, assertive, and truthful
- Dedication to being organized and helping others in disarray
- Ability to challenge the status quo, question how things are done, and self-criticize
- Passion for working with data
Your Team
You will be part of the Sales Solutions team. We are a passionate arm of SaltPay always striving to go above and beyond. We were born out of the necessity of a Sales CRM and have quickly extended our scope to all sales technologies that enable our salespeople to be awesome. We provide them with the best in class tools so that they can serve our Merchants with utmost care.
SaltPay is proud to be a safe space for all people, diversity is the best part of our job.
If this is your story, if this is you, join our journey.