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IT Apprentice Job in United Kingdom
Barfoots of Botley , United Kingdom

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Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 1, 2021
Last Date
Aug 1, 2021
Location(s)

Job Description

A great new opportunity for an driven, committed and enthusiastic individual with a passion for everything IT.

Are you looking for a start in the IT world? As an IT Apprentice at Barfoots, you will begin an exciting journey as an integral team member, helping provide quality First Line IT Support to the businesses and end users. You will be fully supported throughout and beyond a Level 3 Apprenticeship, working on site in a live environment and attending college 1 day per week.

Reporting directly to the Head of IT, you will provide IT telephone, online and onsite first line support. You will also be responsible for the logging and administration of support calls on the IT helpdesk, resolving issues where possible and escalating as necessary.

This is an excellent opportunity to carve out an IT career within a modern, forward thinking organisation.

The successful applicant will have excellent communication and be capable of working effectively and efficiently as part of a team as well as in an individual role. Organised, with a positive attitude and genuine interest in technology and innovation, you will receive first class support, training and development to help you grow and develop within the organisation.

Key Responsibilities (including but not limited to):

  • Ensure the IT Helpdesk is kept up to date, all calls are being responded to and users are kept up to date
  • Raise calls on behalf of users on the IT helpdesk
  • Answer inbound calls from users on the IT support phone line
  • Setting up and installing laptops, PCs and mobile devices
  • Assist with end user IT training
  • Maintain appropriate records of time spent and actions taken on all work carried out
  • Liaise with third parties for escalated support issues
  • Perform PC hardware and software diagnostics and coordinate repairs

Requirements

Required Qualifications:

  • 4 GCSEs at grade C / 4 or higher including Maths and English
  • Full driving license

Desirable basic knowledge/experience:

  • Microsoft Windows 10
  • Microsoft Office Applications
  • Desktop PC and Laptops
  • Anti-Virus Technologies
  • Cloud technologies
  • Apple devices
  • General understanding of network and wireless technology

Benefits

Why work for Barfoots?

  • Investors In People - Silver Award status.
  • Company pension scheme
  • Development opportunities
  • Discounted leisure membership
  • Discounted vegetable box scheme
  • Cycle to work scheme.
  • Free onsite parking.
  • Approved training centre for Highfield qualifications.
  • Rapidly growing company.
  • Committed to Sustainability

Job Specification

Barfoots of Botley

Information Technology and Services - Bognor Regis, United Kingdom