Are you interested in joining one of Sweden’s top tech brands? We’re a leader in global enterprise communications and we are on an exciting, fast-paced, growth mission! According to Forbes Magazine Sinch are ‘one of the most successful companies in the world that you have probably never heard of’, and we have huge plans for the future for which we’re looking for an Operator Relations Specialist, based in the UK, to join our growing team.
As Operator Relations Specialist you will be responsible for supporting the Operator Relations Team in maintenance and development of current partnerships with Mobile Network Operators across the UK, Ireland, Channel Islands and Isle of Man. There will be a strong focus on reporting and analysis of commercial and operational performance, using your existing skills to drive insight and commercial opportunity from our data. You’ll be working closely with the global sales and operational teams to ensure local knowledge is built, shared and used throughout Sinch to win new business and grow existing clients. You will be an integral part of our Operator-facing commercial team, reporting to the Director of Operator Relations for UK and Ireland. You will be part of an experienced team of enterprise messaging experts in a company globally recognised as one of the most successful in our industry.
As our new Operator Relations Specialist you will:
As part of the UK and Ireland team the ideal candidate will be based alongside our colleagues within the UK with regular time spent in the London office.
Who are you?We believe you have experience from the messaging or Mobile Network Operator world, alongside strong commercial acumen and technical aptitude. You are comfortable working with decision makers on all levels across product, support, technology and sales. As part of a small local team, yet larger global team, it’s important that you are a self-starter and comfortable in new situations, can work across different time zones when required, and can confidently reach out to new people for advice and support.
In order to contribute in this role you have:
You’ll stand out from the crowd if you have:
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods.?We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process,?pre-employment testing?is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.?We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process.