Finance Accommodation Officer
ICMP, United Kingdom
Job Description
ICMP is the pioneer of contemporary music education in the UK and has been helping students build successful careers in the music industry for over 30 years.
With a portfolio of undergraduate and postgraduate courses in popular music performance, production, creative musicianship, songwriting and music business, we are proud of our mission to 'shape the future of music’.
Based in London, in purpose-designed facilities, we enjoy unparalleled industry connectivity and offer students a unique experience that fuses academic study with the skills they need to sustain a life-long career in their chosen field.
Requirements
The primary aim of the post will be to offer support, advice and guidance to students who are struggling with money management or experiencing funding or accommodation issues. The successful candidate will provide excellent student support services, aiding the recruitment, supporting the retention and achievement of students, and promoting the development of support. Based in the Student Wellbeing Team (Disability amp; Wellbeing) the postholder will provide accessible, coherent, and intuitive help to students seeking support with student finance funding, applications, eligibility and appeals, support for care experienced, independent students or those estranged from their family, bursary applications, budgeting and money management, and supporting current students with accommodation advice This is a central element in ICMP’s ongoing improvement of its student experience. The postholder will help to deliver an excellent experience for all students within ICMP by providing friendly, efficient, and effective advice and support on Student Money and Accommodation in response to student enquiries
The successful candidate will have experience in a customer service based environment ideally in Higher Education and experience in providing financial advice. They will have strong IT and communications skills and they will be good at developing strong working relationships. They will be self-motivated and they will have a proactive attitude to problem-solving.
To improve the diversity of our academic team, we especially welcome applications from women, those with a disability, and those from an ethnic minority background.
The deadline for applications is on the 31st of May 2021 and flexible working opportunities are available.
Note: ICMP is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Benefits
Access to Perks via Xexec app
Health Cover via Healthshield
Employee Assistance Program
Auto-Enrolment Pension Scheme with Evolve
Cycle to Work Scheme
Life insurance with Canada Life
Income Protection scheme with Canada Life
Free Alexander Technique sessions