Regional Manager, Midlands Wales
Fancy, United Kingdom

Role

As Regional Manager, you'll be undertaking a unique opportunity to directly impact on the success of Fancy in the Midlands amp; Wales region. Supporting the UK General Manager, we are looking for somebody to develop a deep understanding of their local markets, build and nurture relationships with key local partners as well as jumping into challenges as they occur.

This role calls for a combination of strong communication, team and stakeholder management skills, sharp analytical and critical thinking, solid execution as well as the ability to support teams across the business. As Fancy is such a new business, we are looking for a hugely flexible and resilient individual who is able to switch between strategic initiatives and swiftly pivot into immediate tactical actions the next.

Responsibilities

• Drive and own the performance of Fancy's Birmingham, Bristol, Nottingham, Leicester and Cardiff businesses across key performance indicators, as well as any new city launches within your region
• Be the voice of your region to the wider business, ensuring leadership and key central stakeholders aware of the dynamics of your markets
• Recruit, manage, mentor, and take a deep interest in the success and career development of the members of your team
• Build, cultivate and retain relationships with strategically important local partners (e.g. local influencers, local favourite independent suppliers, national supplier local contacts)
• Have a strong focus on customer experience and lifecycle, ensuring the warehouse and delivery operation sets and achieves a high bar on order and delivery operations at a local city and regional level
• Scale new and existing processes to allow the business to efficiently operate and grow, both developed at local level as well as liaising with Central Operations
• Identify local marketing opportunities to support building the brand in your markets
• Travel is necessary (minimum 2-3 days per week)

Requirements

• Minimum 4-8 years of experience in operations management, management consulting, strategy, growing a startup or a similar experience
• Exceptional people management and development skills, including building strong team bonds and culture to succeed
• Highly analytical approach to everything - utilising data to help measure and make data-driven decisions in your day-to-day
• Creative mindset in finding new opportunities to successfully grow businesses in unconventional ways
• Strong written and verbal communication skills, including the ability to work with and manage remotely
• Detail-driven, having high standards in everything that you do, passing this onto colleagues and your direct team members
• Ability to work under pressure and tight deadlines

Benefits

• Join one of the fastest growing startups in the consumer delivery space
• Work with a strong brand and have a direct impact on the user acquisition
• The possibility to build your own team long term
• Join a growth- and data-driven organisation with fun and ambitious colleagues in an inspiring environment
• Join the grocery delivery revolution and be part of creating a brand new industry
• Competitive compensation package
• 20 days’ holiday plus all bank holidays
• 3% pension plan employer contribution
• Socials that keep you in touch with everyone in the company

Job Rewards and Benefits