Salesforce Business Analyst - Remote Working (UK)
Zego, United Kingdom
Job Description
We are Zego - a commercial motor insurance provider that powers opportunities for businesses, from entire fleets of vehicles to self-employed drivers and riders. We combine best-in-class technology with sophisticated data sources to offer insurance products that save businesses time and money.
Since our inception, we have believed that the problem with traditional insurance is that it holds businesses back. It’s too expensive and time consuming, and it no longer suits businesses who use vehicles to earn money. Our products represent a solution to this problem for businesses based across the UK, Europe and beyond.
So far, we have raised over $200 million in funding and we were the first UK insurtech to be valued at over $1 billion. We were also the first to be awarded our own insurance license and recently won Tech Company of the Year 2020. At Zego, we are proud to say we have a diverse and inclusive team, unified by our shared values and mission. Our people are the most important part of our story and everybody at Zego, no matter their role, has an integral part to play.
We are looking for a Salesforce Business Analyst to provide support to the organisation and the Salesforce team by working closely with stakeholders to expand on project requirements and helping to deliver projects on time with pre/post go-live analytics.
Over the next 12 months you will:
- Work closely with the CRM Product Manager to detail requirements and gain insights into key metrics for projects/improvements
- Work closely with the Salesforce team to detail design documentation
- Work with the business to help identify key areas for improvement
- Document any features/changes implemented by the Salesforce team to handover to the business
- Work with the team to ensure go-live timelines are met and any training/reporting is given prior to go-live
- Work through the full lifecycle of projects to ensure every part of the project is moving as expected
Requirements:
The ideal candidate will have.
- Salesforce Administrator (ADM201) certification
- A strong understanding of Salesforce development within both Sales and Service Cloud
- Experience dealing with stakeholders
- Experience in creating reports/Dashboards
- Experience detailing requirements/project proposals
- A strong understanding of UX across multiple channels
Nice to have:
- Any further Salesforce certifications
- Marketing Cloud experience
- Scrum master experience
Benefits
- Competitive package
- Working at top-tier VC backed high-growth startup
- A great working environment in the Shoreditch Area
- 25 days holiday (plus bank holidays)
- Continuous learning and development: you will be challenged with lots of responsibility and exciting projects
- Free team breakfasts, snacks, socials etc.
- A personal allowance for coaching/therapy sessions
- Be a member of a team that is building something exceptional!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.