Zappi is the ad and innovation testing platform built by brands for brands.
When we set out to transform the world of market research in 2012, we wanted to build a platform that helped brands run consumer testing through all stages of advertising and innovation development. The result? A platform that gives users easy access to better research methodologies so our customers can test more, learn more, and ultimately make better decisions about the ads and innovation they take to market.
Now, we want to make the world of insights even better; to scale expertise and create the world’s most powerful enterprise research platform.
To have continued success, we need an environment that fosters constant learning and ambitious goals; a place of diverse opinions and experiences, where talented people can do their best work with very little in their way. We care deeply about people, the environment and our communities. So much so that we place the same level of importance on our impact on the world, as we do to turning a profit.
To realize our vision we are constantly in search of people who will bring a different perspective, who will challenge our thinking, create value for our customers and apply themselves passionately to our vision and culture. We look forward to meeting you.
You:
- prioritise your own learning
- take time to listen deeply before acting
- aren't afraid to address challenging issues directly, with compassion
- lead through inspiration not coercion and create space for others to lead
- are comfortable with radical transparency
- are comfortable being uncomfortable; change is constant at Zappi
- are humble and honest
We:
- listen carefully to each other and to our customers
- fundamentally trust each other
- leave our egos at the door
- aren't afraid to fail
- want to have a positive impact on the planet and our communities
Zappi is an equal opportunities employer; our diversity is a major strength. We maintain a constant dialogue with our teams and wider communities about how we can become a more inclusive place to work.
Role Activities and Responsibilities
We are looking for a Project Account Manager to join our EMEA team. We offer a high degree of autonomy and are looking for like-minded individuals to further expand our EMEA region business
This role is responsible for managing tactical customers that do business with us on a project by project basis and teaching the customer how to get value from our platform through our self-service experience. They are motivated to maximize share of wallet and maintain regular spending cadence or build the value of these accounts to align with a subscription-based model and be handed off to the strategic accounts team.
This position will be reporting to the SVP International Sales. To achieve your goals you will utilize best in class training, account management, leadership and product marketing knowledge in partnership with the revenue and product function.
Key responsibilities:
Who are you?
The ideal candidate is obsessed with helping customers maximize the value they get from every interaction. You are a self-starter with the ability to juggle multiple conflicting priorities at the same time, provide high-quality and responsive customer service, and proactively identify opportunities which drive the adoption of Zappi.
Project Account Managers will gain exposure to the inner workings of a growing company, learn how major brands use market research to drive their businesses forward, and influence how research can be used more effectively
Requirements