Patient Project Assistant - Global Market Research - UK Team
M3 (EU) Ltd, United Kingdom

The Patient Project Assistant develops and executes patient recruitment initiatives for M3 Global Research projects in Europe and UK, ensuring their successful delivery within agreed budgets and timelines.

DUTIES AND RESPONSIBILITIES:

• Have an excellent understanding of patient recruitment methods and processes to ensure they are being appropriately applied to projects
• Execute recruitment methods for patient projects (email campaigns, text messages, custom recruitment)
• Proactively plan, design, and implement custom recruitment solutions for patient projects
• Evaluate and analyse plan results and present recommendations to optimize future plans, making good usage of historical internal data
• Attend internal calls with other departments for patient projects
• Support the patient team in designing and planning marketing strategies for the retention and acquisition of patients to the panel
• Onboard associations and support groups for partnerships
• Use social media and online channels for project recruitment
• Oversee all administrative tasks prior to qualitative interviews (scheduling, proof of condition, consent forms)

Requirements

• Fluent in English and Italian additional languages such Spanish or German would be welcomed
• Degree level or equivalent

• Proficient at Excel

• Enjoy working with and comfortable with large amounts of data

• Organised and attentive to detail

• Prior experience in the healthcare industry preferably with an understanding of patient research and patient centricity

• Be able to work as part of a team and show flexibility in the tasks you are allocated

• Excellent communication skills both written and verbal

• Strong time management skills, with a problem-solving, ‘can do’ approach and attitude

• Experience in building long term relationships with potential and current panel members

• Ability to manage priorities simultaneously and meet time sensitive deadlines

Benefits

• Competitive Salary
• Quarterly performance bonus
• 25 days holiday plus public holidays
• Pension scheme (currently 4% employer contribution)
• Life cover insurance from first day of employment (4 x annual basic salary)
• Private healthcare plan after 6 months
• Subsidised gym membership
• Benefits Hub (Employee discount scheme)
• Cycle to Work purchase scheme
• Employee Assistance Scheme
• Travel season ticket loan
• Regular staff social events

Job Rewards and Benefits