Customer Service Manager
Hours per week: 37.5 X hrs per week
Contract Status: Permanent
Reporting to: Head of Customer Services
Background
Orean Personal Care has developed an award-winning reputation for quality, service and speed and has been in operation for over 20 years. As a private label cosmetic manufacturing company, we pride ourselves in being able to create, produce, package and distribute high-end product ranges whilst maintaining long lasting relationships with our clients.
Based at our site in Cleckheaton, West Yorkshire, we have over 200 people working together to produce top quality products to clients across the UK and beyond. Due to our ongoing ambitious growth plans we are now looking for a best in Class Customer Service Manager to join our dynamic team here in Cleckheaton.
We are looking for a self-motivated and organised individual with a passion for Health amp; Beauty, who has the ability to work on their own initiative and deliver a high level of Customer Service within a growing team.
The Orean Vision
To provide the most desirable contract manufacturing experience
Our values
COLLABORATION:
To create deep long-lasting relationships for the benefit of all
AMBITION:
To continue to grow and evolve with resilience and enthusiasm
EXPERTISE:
To acquire and apply appropriate knowledge, innovation and technology
INTEGRITY:
To be straightforward, open, honest and fair
AGILITY:
To respond efficiently and effectively to all requirements and challenges
Requirements
Job Purpose
Key Responsibilities
Person Specification
Knowledge, Experience and Work Skills Needed:
NO AGENCIES
Benefits
5 weeks annual leave plus 8 paid bank holidays
Access to the Orean Holiday trading scheme
Life Assurance
Private Medical Insurance
Half price Gym Membership with Pure Gym
Access to Company Shop based in Bradford
Auto enrolment to Orean Workplace Pension
Fruit Mondays
Bi - Annual Staff events
Bike to work / Car share scheme