An incredible opportunity to join a vibrant B2B startup with strong growth potential who recently secured funding. At Tally, we understand that the way people work has changed but the way workspace is provided hasn't. we are on a mission to change that.
With Tally, teams can access over 200 hot desks, meeting rooms and private offices on-demand - both centrally and close to employees’ home. Tally is changing the way people work, allowing them to work their way and support local businesses.
We are a small but growing team filled with collaborative, passionate, and driven people. This is an exciting opportunity for an ambitious person to join us at the very start of our journey.
Responsibilities:
- Build and maintain relationships with our members, with a real focus on customer experience and ensuring members are actively making bookings on the platform
- Lead customer discovery calls and upsell Tally products and services
- Attend to all general enquiries received via email, telephone and our live chat
- Be an expert in your marketplace and contribute to business plans and growth strategies
- Contribute to the overall success of the team and reaching business targets
- Write content and articles to ensure our venues and members have all the information they need
- Onboard venues and customers through a combination of cold calls, emails, social outreach, networking, and independent research
- Review venue listings and negotiate to ensure Tally is offering the best deals to our customers
- Prepare marketing packs comparing offices and venues for customers
- Establish trusting relationships with key stakeholders
- Generate and manage venue pipeline, maintain impeccable admin and update all activities
- Lead efforts in building sustainable processes, and procedures
Requirements
- You have a relentless drive to deliver results and are highly motivated
- You are a natural at building relationships with all stakeholders
- Previous experience in customer success or software onboarding preferable
- Enthusiastic and eager to learn
- You thrive working in a fast-paced and dynamic environment and have the ability to multitask and switch focus at short notice
- Ability to work effectively autonomously
- Naturally collaborative, self-motivated amp; adaptable
- You know how to sell and enjoy working in a small team in an early stage business
Benefits
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Flexible working with Tally credits to work when you work best
- Performance-related bonus
- Generous share option scheme
- Regular company and social outings
- Cycle to work scheme
- Sales training