Please note that the Kickstarter placements are a government-funded scheme and to apply you need to have been referred by your local Job Centre Job Coach to be eligible; you must be between 16-24 years old. If you have not been referred for this position by your local jobcentre job coach your application will not be considered.
About us.
Hey, we’re The Very Group. Home of Very.co.uk, Littlewoods.com, and a team of 3,500 super-talented people.
As the UK's largest retail and financial services provider, we have a pretty unique position in our market and our ambition is bold, to build the number one shopping destination for shoppers who value credit anywhere online.
We’ve been reinventing shopping experiences for over a century and our employees have played a huge part in our success. Kickstarter is a great opportunity for the next generation; by providing a work placement for young and enthusiastic individuals who can bring a fresh approach and new ideas to the workplace. Our ambition is to unlock the potential of the next generation entering the workforce, we will offer relevant work placements, industry-leading training and development and hands-on experience. Are you ready to reinvent?
The customer care team is responsible for providing the highest level of service to customers through several channels and have fantastic communication skills. The team are experts and able to resolve customers often complex enquiries the first time around with a solid understanding of financial services regulations. In this team, you will find ambitious, energetic and fun colleagues who will always try to the best thing for the customer in a fast-paced environment. The team pull together by creating a supportive and inclusive environment for everyone who works there, you will always find a smiling face here!
The role
Working in the Customer Care team you will meet the needs of our customers efficiently and effectively, leading to great customer satisfaction. You will follow a 6 month’s development journey designed to build your call handling capability with a view to resolving the query at first point of contact. You will learn the Very Group processes and regulatory requirements and learn to navigate the in- house systems.
capable hands
Working Monday to Friday 10am -15.00pm
About you.
Support for you
The Very Group commit to giving each young person the best possible Kickstart experience over the six-month programme. We’ll be working in partnership with The Princes Trust to suppin making to make the most of your experience with The Very Group and to reach your potential.
How to apply
We are not asking for a CV to apply for this position, where you have come from, what experience you have and your education is not what