Compliance IT Support

Compliance IT Support
LandTech, United Kingdom

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 9, 2021
Last Date
Jun 9, 2021
Location(s)

Job Description

COMPANY OVERVIEW

LandTech empowers property developers to build the places that communities need to thrive.

90% of 200 top global cities have a housing crisis and it’s too difficult for property developers to build the places we need. To keep up with demand, the property industry needs to keep evolving. LandTech is part of that evolution. We’re supercharging the whole development process by building technology for every stage of a property developer's journey towards unlocking land.

We started five years ago, with two co-founders who built a product to help understand the development potential of any piece of land LandInsight. Fast forward to now, and that product is the industry standard for site sourcing and assessment, and we’re a multi-million-pound business carving a path to international success.

At LandTech, we believe in understanding the preferences, passions and life purpose for all our people and meeting them there.

It’s understanding that families and outside life are important.

That’s why we offer flexible hours, unlimited unpaid holiday, and a commitment to transition into a remote-first company by 2021, having listened to employee needs in our internal surveys.

It’s understanding that we are all multi-dimensional beings, and not just working ones.

That’s why we financially invest in both professional and personal development for all employees to help make that happen; from finally taking those driving lessons, to booking that father-daughter art class they have always wanted to do. We’re just focused on being a great place to work, but we’re happy to have picked up some awards along the way:

  • Winner of the UK Customer Experience - Employee Empowerment Awards 2020
  • Winner at the UK Employee Experience Awards - Employee Engagement 2020
  • Top 10 SaaS Companies to work for - Sales Confidence, 2018 amp; 2019
  • Excellence in People Development - PropTech, 2018
  • Fastest-growing Business - PropTech, 2018

ROLE OVERVIEW

DEPARTMENT

The IT Department is responsible for the day to day running of the companies IT and Systems Infrastructure. We provide key customer support to Land Tech Employees, as well as the provision of new equipment and systems as well as ensure compliance with various cyber security initiatives.

THE ROLE

Reporting to the IT amp; Systems Administrator, you will be assisting in handling day to day support tickets from internal staff, following onboarding and offboarding procedures, assisting with the creation and maintenance of Compliance Policies, enforcing ISO 27001 Policies, and working with all departments to maintain GDPR Compliance.

MAIN ACCOUNTABILITIES

Your day to day at Land Tech will be filled with a whole range of tasks, and you might find that no one day is similar to another:

  • Evolve our existing compliance policies (constantly ongoing) to scale up along with the business, ensuring that we maintain our ISO compliance
  • Assist colleagues with technical issues (Level 1 Support), ensuring issues are resolved within agreed Service Levels
  • Perform remote diagnostics and troubleshooting (Level 1 Support) across a range of services including all computer hardware (mobile, laptops), application software and telecommunications (fixed and mobile)
  • Research new / emergent technologies to enable us to offer an effective and efficient workplace
  • Carry out Risk Assessments with our Suppliers to ensure they are meeting our compliance requirements
  • Inspire colleagues to think security first
  • Work closely with the IT amp; Systems Administrator to escalate issues (Level 2 and Level 3 Support)
  • Assist in onboarding / offboarding of IT Equipment
  • Ensuring that user access controls are maintained (e.g password, multi factor etc) in line with company policy
  • Manage deployment of AV updates and operating system patches to all company devices
  • Maintain enrolment of mobile devices within MDM application
  • Involvement in IT projects
  • Ensure data integrity is maintained through file replication and backup processes.
  • Ensure a compliant software position is attained and maintained.

KEY DELIVERABLES

As Land Tech continues to grow and expand, we are now seeking a new member to join our IT Department to assist in the running of the company's internal support and compliance environment, handling first and second line support issues, as well as maintaining and improving our compliance obligations. This is an exciting role for the right candidate to develop their career in a friendly and welcoming team environment.

This is an operational role requiring attention to detail to resolve problems in a timely and effective manner.

The role may be very demanding, calling for high standards of support to be delivered. An excellent telephon

Job Specification

Job Rewards and Benefits

LandTech

Information Technology and Services - London, United Kingdom
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