Sr. Personal Assistant
Surprise.com, United Kingdom

Surprise.com is on a mission to help people make a positive impact on themselves, their teams, and their communities. Our flagship product, Surprise for Teams, is the world’s first and only SuccessOS. Surprise for Teams makes it fun and irresistible to perform better, which creates a positive, long-lasting impact on people and their organizations.

We're looking for a detail-oriented, "on the ground" Personal Assistant to work closely with a member of our executive team.

• Handling all "on the ground" personal and professional correspondence and needs;
• Remaining available and able to travel without restricitons;
• Performing research, running errands, and providing household and office management;
• Coordinating and preparing travel plans, itinerary, etc.;
• Hiring and managing relevant staff members for the EA team;
• Working in a variety of locations remote, in-residence, in-office;
• Remaining adaptable where needed and very flexible in terms of schedule and hours;
• Providing personal assistance across numerous channels;
• Participating in and faciliatitating any and all initiatives assigned by the executive or his team.

• Bachelor's degree with demonstrated academic achievement (e.g. honors, Dean’s list, etc). MBA is a plus;
• 2-3 years of experience as an administrative or personal assistant;
• Verifiable research skills;
• A high level of urgency and a propensity to solve problems;
• Top-tier proactivity able to push projects forward with minimal prompting and cognizant of the high degree of responsiveness required in a role of this nature;
• A "no task is too small or too big" attitude;
• Excellent organizational skills, with acute attention to detail;
• Advanced computer literacy and knowledge of Word, Excel, etc.

• Some experience negotiating complex deals with savvy counterparties to create mutual value;
• Experience managing complex, multi-location strategies, projects and operations;
• Career-focused and wanting to work hard in an impact-heavy role;
• Ability to create order out of chaos. Hyper-organized but also flexible.

At Surprise.com, we’re committed to hiring builders who are inspired by our team’s guiding principle: to derive a tremendous sense of purpose from the inner quest for excellence itself, being driven from within to make anything we touch be the best it can be. We take pride in developing deep user understanding, obsess about the details, and go the extra mile to show our users we love them. We are first and foremost customer driven engineering, product and design collaborate as equals to create a phenomenal end user experience. We’re also home for numerous internal teams building internally facing tools for customer service, finance, and others, to keep the operation afloat.

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