Social Media Manager
TMWUnlimited., United Kingdom
Job Description
TMW’s Social amp; Influencer team are looking for a highly motivated, experienced and well-rounded social individual with strong creative, organisational and strategic background to join us. This person will be responsible for the social media content and management for clients in both FMCG and Youth social, helping set the pace after some exciting new client wins. The role is broad, from social strategy to day-to-day social media management of direct channels, we’re looking for someone who can be a full range social bod with a keen creative eye to plan, produce and report on best-in-class content.
We are looking for confident candidates who are solution-driven with expertise in various social media campaigns, platforms and tools with a keen awareness of emerging trends and issues. The Social Media Manager for this role must have excellent organisational skills and attention to detail, experience with client management, proven track record of content creation, and community management abilities. They will also be expected to help push social innovation with the agency and our existing clients. Prior agency experience is preferred, but we are open to hearing from client-side Social Media Manager’s looking to move over.
The role:
- Liaise with the social media management team, as well as the wider account team, providing day-to-day support and assistance
- Reporting into the Senior Social Media Manager amp; Head of Social, you will deliver work you are proud to put your name to
- To effectively plan and manage content for the brand with internal and external stakeholders
- Review and edit all content streams and relevant calendars within their client group, escalating to appropriate line manager where necessary
- Support on monthly or weekly data analysis within their relevant client group, looping into the social analytics team where possible
- Be a brand ambassador maintaining the client group’s integrity at all times and adhering to Rules of Engagement document
- Plan and undertake activity to start and join conversations
- Develop, manage and record relationships with individuals and networks providing regular updates on activity, interactions, successes, opportunities, issues and challenges
- Devise and deploy content distribution strategies for the sharing of content to communities and relevant individuals with support of the wider social and strategy team
- Implement and advise on best practice across your client portfolio and beyond when required, working with your social teammates to keep up to date here
- Keep daily timesheets and follow the practices of TMW as directed
Requirements
- Must be able to manage expectations of the internal team but also internal/external stakeholders/agencies
- Deep interest in culture and trends and the social landscape in order to develop timely and relevant content
- Ability to self-manage own workload and thrive under tight turnarounds and reactive moments
- Highly organised individual who is comfortable making decisions and managing multiple workstreams with the support of their line manager
- A deep understanding of clients’ needs and a proven track record with client management
- Extensive experience of social media management and content planning
- Experience managing and building communities, including community management
- Ability to work alongside media agency partners to develop and deploy distribution plans
- Proven ability to express brand character across social platforms and networks
- Knowledge of the capabilities and limitations of social technologies, platforms and monitoring/publishing tools
- Commercially focused, with good understanding of commercial context for role
- There is a requirement for the Social Media Manager to be flexible as there will be changes in the emphasis of duties as required from time to time
Benefits
TMW are a leading integrated creative agency based in Covent Garden. We consistently punched above our weight creatively, producing award winning and effective work across the board. We recently scored an impressive 8 in the Campaign School Reports and won a Cannes Lion, alongside 100’s of awards for best in class Social amp; Digital campaigns. We have an enviable client list including VOXI, Ferrero, Simple Skincare, Absolut, GTR, Barratt Homes PLC, Vodafone, Emmi Caffe Latte, Onken, Beleaf, Genius and Coty. This is a chance to join a unique agency culture where the passion for people, is as strong as the work.
Our expertise covers the full spectrum of marketing from transformative insight generation and data solutions, through to technical innovation and award-winning campaigns. We have specialist teams in digital development, relationship marketing, retail ex