Senior Product Manager (B2B)
Farewill, United Kingdom
Job Description
Changing the way the world deals with death
Dealing with death losing a parent, a partner or a best friend is the hardest thing most people ever go through. For too long, it’s been a dreary affair with top hats, paperwork, and bureaucracy. We think it’s time for things to change.
At Farewill we build the best products in the world for dealing with death. Beautifully designed, easy to use, built for taking care of the people you love.
We’re looking for a product manager to join our passionate, inclusive, and ambitious organisation to lead a product team building products for our partners in the charity and financial sectors.
About Farewill
One of the fastest-growing startups in the UK, in the last 12 months we’ve:
- Averaged an NPS of 82
- Hit 8,500 Trustpilot reviews at 4.9/5
- Grown from 50 to 125 people
- Grown revenue 800%
- Closed our 20m Series B
- Won major National Awards (Consumer Business of the Year, Economic Innovator of the Year, Employer of the Year to name a few)
- Featured in the Top 20 Companies to work for in London in 2020/2021
- Raised over 350m for charity
Joining Farewill as a product manager presents an incredible and unique opportunity to make a meaningful difference in people’s lives. We believe in empowering our product teams to chart their own course towards our strategic priorities. As a PM, you’ll look after a cross functional product team made up of designers, engineers, analysts, researchers, and writers. As a member of the product guild, you’ll contribute to our broader vision for the product function at Farewill as well.
In addition to this role, we’re also looking for a product manager without a specific B2B remit and a product manager focused on growth. Please check them out if you think they could be a better match for your skills and areas of interest.
In the next 12 months, you will:
- Work with a committed cross-functional team and enable them to do great work by providing both hands on and strategic product guidance on a daily basis
- Help thousand of customers write their will through our charity and financial institution partners
- Gain deep domain understanding on the problems we're tackling through data, research, and understanding customer needs
- Define the problems your team will solve and build a compelling product vision informed by customer insights, stakeholder input, and commercial plans
- Turn the vision into objectives, success metrics, and a plan of action, running rituals and creating artefacts like product roadmaps to give your team clarity and focus
- Embrace experimentation and innovation by testing ideas and shipping features to learn from, then iterate on them with your team to achieve better outcomes
- Join our PM guild, helping raise the standards of the product discipline at Farewill as well as helping each other grow and develop as PMs
Requirements
We’re looking for someone with experience:
- Building and shipping end-to-end customer experiences on business-to-business products
- Collaborating with a product team made up of cross-functional colleagues, including establishing effective rituals and processes to help your team do their best work
- Going through the whole digital product lifecycle, defining and shipping a launch version, gathering actionable insights from data and research on a live product, prioritising what to work on to meet customer needs, and executing on product iterations
- Presenting a compelling vision linking product contribution to the overall success of the business
- Communicating with and managing senior stakeholders and customers at partner organisations through impeccable written and verbal communication
Not requirements, but nice to have - someone with experience:
- Building internal products that enable internal teams to perform better
- Using Looker or other similar business intelligence tools
- Working within or in partnership with the charity sector
- Building direct to consumer products
If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. We care just as much about capability and attitude. But get in touch soon, applications close on June 4th 2021.
Benefits
What we offer in return:
- Competitive salary and generous stock options
- 28 days of annual leave plus the usual public holidays
- Flexible working including when you start amp; end your day, and how often you come into the office*
- Personal development budget of 3 days and 1000 per year