DEADLINE: WEDNESDAY 19th May 2021
Equivalent NATO Grade: B/62
IWC Work Location: Northwood, UK
Full time on-site: Yes
Required Start Date: 21-JUN-2021
Total Scope of the request (hours): 418
Required Security Clearance: NATO Secret
Requirement Title: System Administrator with Microsoft COTS Specialisation (SCAD)
- Assists Core Section Head with the development of technical solutions for all maritime afloat tasking, development of troubleshooting SOPs, and technical refresh/upgrade of all system hardware;
- Assisting with the planning and coordination of ship surveys prior to scheduled CIS installation;
- Assist with the System Administration (SA) of HW and SW of assigned systems;
- Ensures all technical and service oriented documentation pertaining to assigned systems, interconnections, supporting cable plant etc. is prepared, properly stored and kept up-to-date;
- Ensures Configuration Control data is reported to Core Section Head in a timely manner;
- Involved in providing remote support of Flagship handovers for those nations involved in the Standing Naval Forces (SNF's).
- Maintains a close liaison with other technicians and engineers within the CSU and the wider NCI Agency;
Requirements
- Required Security Clearance: NATO Secret
- Knowledge and experience in Application Server technologies;
- Knowledge of ITIL IT service management model;
- Knowledge of Incident and Problem Management processes and experience in this area;
- Ability to write technical documentation and user guides;
- Ability to communicate effectively orally and in writing.
- Problem Solving
- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; looks beyond the obvious and doesn't stop at the first answer
- Customer Focus
- Focuses on customer needs and satisfaction; acts with customers in mind; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
Benefits
Required Security Clearance: NATO Secret