Junior Digital Product Owner
Torque Brands, United Kingdom

Torque Brands is the retail investment group of the future. Uniquely placed to acquire, invest in, and launch specialist brands within the $1.8trn apparel market that are ready for a digital transformation or want to launch with an impact.

In addition to powering its owned brands, Torque’s proprietary platform also offers ‘eCommerce as a service’ to 3rd party brands seeking improved performance. Leveraging existing infrastructure to generate additional high margin revenues.

Giving these brands the competitive advantage that they need, and the innovation their customers demand.

WE ARE ON A MISSION TO BUILD A MULTI BN PLATFORM THROUGH.

POWERED BY TECHNOLOGY: We’ve invested in, developed, and acquired the best technologies, allowing our end-to- end platform to drive success informed by data intelligence. Simplifying an increasingly complex and data-driven world with innovative and reliable e-Commerce tools, so brands can focus on their strengths.

IMPROVING EXPERIENCES: Our brilliant team of fashion, retail and technology experts have over 100 years of collective experience in disrupting their industries and leading change. Most of all, we’re driven by a single-minded ambition to give our brands significant competitive advantage in their global market.

ELEVATING SUCCESS: We’ve already helped bring significant change to multiple brands, including recent acquisitions T.M. Lewin and Peter Pilotto,as well as securing significant exclusive investments with leading emerging brands Prevayl and Marfa Stance. Our sophisticated acquisition strategy means we only invest in opportunities we know will thrive in our unique ecosystem.

We are looking for a Junior Product Owner with a passion for digital, ecommerce and retail to join our growing product management team and digital practice. You will be a key player, working across business and technology teams to own and deliver best in class cross-channel customer experiences that leverage the Torque Brands ecosystem.

Reporting into the [Product Owner for Customer Experience], you will be working closely with internal stakeholders and development teams to own the delivery of high value enhancements and features aligned with our digital roadmap.

Requirements

• Always thinking customer first and following the lean build, measure and learn cycle as we test and ship, new and improved experiences to our customers.

• Interrogate channel, customer amp; sales datasets the performance to inform and evaluate a backlog of future optimisations and feature development opportunities.

• Understanding and interpreting business priorities, problems and opportunities into business process and technical solutions that realise customer and business value.

• Working across business functions to capture, define and organise epics and stories on our customer experience backlog.

• Write structured and detailed user stories with acceptance criteria to refine and plan with the development team.

• Fully engage and contribute in agile ceremonies as a key player in sprints, helping us maintain a regular cadence, flow of value and high-quality of changes which achieve agreed goals.

• Work closely with the delivery teams to clarify any requirements, ensuring there is a shared and complete understanding between all players.

• Support with verifying changes, ensuring that the agreed criteria is met and is quality delivered.

About You:

• 1-2 years’ experience in a digital role and delivery environment. Ideally for a direct-to-consumer brand.

• Has a solid understanding of retail data and how it can used to create useful and compelling customer experiences.

• Has experience / knowledge of agile ways of working and digital delivery.

• Has strong communication and collaborative team working skills.

• Confident in working with stakeholders across the business at varying levels of seniority.

Successful people at Torque

• STAY FOCUSED.

Stick to the playbook, don’t go rogue.

• MOVE FAST.

Stay ahead of the competition.

• BE READY FOR ANYTHING.

Be prepared and be flexible. Discipline equals Freedom.

• WE ARE GUERRILLAS.

Exploit opportunities. Be creative. Flank the enemy.

• WORK SMART.

We focus on the 20% that makes the 80% happen.

• THINK LIKE A CUSTOMER - EVERYDAY.

Understand our target audience better, delight them

Job Rewards and Benefits