At Cello Health Insight we are passionate about client engagement, achieved by the relationships we build and the in-depth market research methods we use, which enable us to provide actionable insights. Our collaborative approach coupled with the exceptional talents of our growing organisation, offer a unique experience and career within healthcare.
We are currently hiring an account director to join our quantitative research team, please read on for the details of this position.
Core Job Responsibilities
To start to own and build a small number of client relationships to generate revenue and drive business growth
- Ongoing selling and marketing of Insight services to generate revenue and contribute to sales growth
- To start to conduct new business development activities
- To develop client-focused, needs-based proposals
- To own client relationship to ensure effective communication, develop innovative solutions and external relationships with 3 6 clients
To actively lead client research solutions and project delivery to drive innovation and build client satisfaction
- To proactively own and lead project delivery from initial brief to final delivery
- To drive and manage project profitability attain guideline gross profit
- Active leadership in client research solutions to build the Insight brand
- Adds flair and creativity to the design, fieldwork, analysis, interpretation and writing of research projects
- Participates in the development of new research concepts
- To start to negotiate appropriate prices for projects
- To complete all administrative tasks in a timely and appropriate manner
To coach and manage direct reports and work teams to encourage team working and support development
- To give direction, provide support and encourage team working
- To mentor, train and coach team members and colleagues (RAs, REs and SREs)
- To set objectives, provide routine feedback, conduct appraisals and plan development for team members
To act as a role model and valued member of the Insight team to add value to Company initiatives
- To be an active member of business initiative teams, where appropriate, and/or support BIT and management initiatives
- Seeks opportunities to innovate, to bring new ideas/services to market
- Actively implement and seek to develop company practices
- Enthusiastically acts as a role model
Requirements
- Excellent project management skills
- Strong client management and communication skills
- Good commercial acumen demonstrates proactive approach to business development
- Strong skills in group moderating, interviewing and brainstorming
- Good management skills with strong coaching ability
- 6 8 years experience in research or professional services organisation, of which 5 years experience in research-based project support role, with at least 2 3 years healthcare sector experience and 3 years in project management/account management role
Benefits
- Competitive salary
- Bonus
- Pension
- Private Healthcare
- Holiday that increases with tenure
- Access to Learning amp; Development Team and tailored trainings
- Collaborative working environment and focus on well being