Technical Product Manager
Elucidat, United Kingdom
Job Description
Elucidat provides a platform which enables our customers to build awesome training at scale. Are you a passionate, experienced Technical Product Manager who loves solving problems and empowering people to achieve great results with the software they use? If so, join us in helping some of the world’s largest organisations deliver a transformational impact with the learning they produce for their teams.
Location: Flexible but you need to be able to attend the Brighton office 1-2 times per week.
Elucidat is officially one of the UK’s Best Workplaces - we ranked in the top 25 of small businesses and the best in Brighton in 2020. This is a great opportunity to join a passionate, smart and fun team. You’ll be supporting us at an exciting stage of our growth.
What we do
We’re a SaaS business with a vision to help build more successful, more ethical businesses through people-centered training. Our platform helps big employers drive down the cost of business-critical training. We make elearning easy to produce - super fast. We work with some of the world’s most successful organizations, including Oxfam, Tesco and DECIEM.
Our Culture
We put people first. We know that life is about more than work, so we give you space and support to thrive professionally and personally. Our success is fuelled by the positive attitudes and exceptional talent of our team, who live by our Learn, Care, Share values every day
Key areas of responsibility
- Work with the Product Team to implement the product strategy and contribute to hitting team and company Objectives and key results
- Own the 12 month product roadmap for our Platform and Infrastructure Team
- Speak to customers regularly to identify opportunities and problems which Elucidat can solve
- Improve customer satisfaction through better backlog prioritization
- Review product data to identify areas of potential UX improvement and sales expansion opportunities
- Own the 12 month product roadmap for our Platform and Infrastructure Team
- Define and hit the product metrics for your area of responsibility
- Work with the UX team to design and fine tune product developments
- Write clear user stories and comprehensive acceptance criteria for an agile product development team
- Plan and execute 2 week sprints with your team to continuously improve and build upon our product using agile principles
- Plan and carry out product launches with a cross-functional team including Product Marketing, Marketing, Sales and Customer Success
- Manage existing products including customer feedback, iterations and maintenance
- Support CS and Sales teams by being first point of contact for questions about your area of the product
Requirements
Need to have.
- Technical Degree in Computer Science or equivalent
- Relevant experience in technical roles such as support engineer and/or developer
- Working knowledge of systems such as Jira, Prodpad, Hotjar
- Experience of roadmapping for complex software development
- Knowledge of a range of product prioritisation and planning frameworks
- You’ll be a super organiser able to keep on top of a busy, interesting and varied workload
- Enthusiastic communication at all levels to build strong relationships with our fantastic teams across the business
- Empathy and desire to problem solve
- Track record of working as a product manager in a fast scaling company
- Experience of working with an agile product and engineering team
Nice to have.
- Experience in a startup or growth-stage SAAS company.
- Experience building software using AWS
- Experience in a Learning Design environment or agency.
Benefits
- Our company values are 'Learn, Care, Share' which we apply to all aspects of our work, from our flexible working opportunities, to our friendly, supportive culture.
- Flexible working and a healthy work/life balance - opportunities to help you juggle other commitments, work from home, and childcare
- Competitive salary, 25 days holiday (increasing to 30)
- Opportunities to grow
- Dedicated learning time
- Happier weekdays - A meeting-light culture and opportunities to get to know team members better through things like weekly ‘donuts’, monthly socials, and events. Free refreshments as well!
- Happier weeknights - We organise socials every month and bring together everyone in the business including all remote workers at least once every 6 months to do team building exercises and to share ideas over dinner.
- Giving back - There are opportunities for staff to give back to non-profit activities or charities that support the wider comm