THG Experience
Through its portfolio of prestige event locations and luxury properties, including Hale Country Club amp; Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street, THG Experience is primed to create deeply experiential physical and digital experiences, services and content at speed and scale, helping our portfolio of brands and THG Ingenuity partners to make their mark.
As well as providing people with real opportunities to connect with THG brands, the division also supports the Group’s propriety influencer marketing platform THG Society. Through the collaboration, brands benefit from access to extraordinary locations to create content and host events with influencers and clients.
We're currently recruiting for a Food and Beverage Assistant to join King Street Townhouse, a baby grand hotel that has 40 bedrooms and suites. Fully paid training is offered, making this the perfect opportunity for someone looking to work directly for an established company, as well as furthering their career in the hotel industry. The hotel also includes King Street Tavern (bar, restaurant and wine cellars), afternoon tea rooms, conferencing /event space, gym and treatment rooms, which are available to hotel guests. King Street Townhouse boasts some amazing features, such as its rooftop infinity spa pool, with views of the spires and clock tower of Manchester’s iconic town hall.
Applicants must have previous experience and knowledge of food and beverage. The Food and Beverage Assistant will be responsible for working in all areas of food and beverage as needed to deliver an excellent guest experience. The ideal candidate must be able to work using their own initiative and be able to prioritise their workload. They will also be required to work a flexible shift pattern which includes evenings, weekends and bank holidays.
Responsibilities
- Able to work in all areas of Food amp; Beverage including Bar, Restaurant, Room Service and Conference amp; Events
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for all kind of Meeting and Event occasions
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards at all times
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Requirements
- Able to work under pressure and prioritise workload
- Previous experience in events and knowledge of food and beverage
- Desire to learn new skills and continuously develop
- Experience with working in a diverse and dynamic environment
- Good communication skills
- Team-working skills
- Strong People skills
- Previous experience in a luxury hotel property or similar hospitality venue
Benefits
- Competitive Salary
- Pension
- Group Discounts