People Operations Assistant - 6 Month FTC
Charlotte Tilbury, United Kingdom
Job Description
Our People Operations team at Charlotte Tilbury are responsible for compensation, benefits, recognition, HR data and systems, joiners, movers, leavers processing and key HR correspondence and communications, policies amp; procedures.
As part of the People team, the People Operations Assistant will manage the day-to-day administration for the joiner, mover, leaver process across Magic Office. You will also support with the same processes for our EMEA Retail population alongside the People Operations Apprentice. This role is critical to ensuring employee’s information is accurately recorded in our HRIS and feeds into our other processes. There will also be a strong focus on global communication activity and support an innovative programme, that drives our employee’s engagement.
- Ownership of contract issue and other new starter paperwork for Magic Office; chasing documentation when required
- Supporting the People Operations Apprentice with the joiner, leaver, and mover process for our Retail EMEA population
- Manage the People Inbox and ensure all queries are flagged for the relevant team member or responded to accurately and in a timely manner
- To issue amendment letters for change of roles and remuneration to Magic Office
- To order end of probation gifting for Head Office employees
- Process any Magic Office leavers in Charlotte’s Web and ensure Payroll have the correct final payment information
- Onboarding new starters on to all people systems; ensuring 100% accuracy Charlotte’s Web, onboarding forms
- Responsibility for all reference requests, both tenancy and employment, for current and ex-employees of the Company with the aim to automate this process
- Support with People Operations projects working cross functionally with the wider People Team and Business.
- Work closely with the wider People Team to review of all people processes, with the aim to automate and streamline
- Ensure the People Operation process are running with polished efficiency - this includes data cleanses, process mapping in line with GDPR compliance, right to work collation and audit checks and employees files are up to date
- Offer creative support as well as administrative support to the recruitment and people partnering department, including LinkedIn Content Creation
- Support the wider People and Recruitment teams in any ad hoc activity such a reviewing supporting induction sessions and LinkedIn content
- Working with the wider People Team, support with the Well Being Strategy activation and delivery
- Manage the Global People Communications Calendar and ensure all comms sent are engaging and in line with the company tone of voice
Requirements
- Experience in a similar HR role preferred
- Excellent written and verbal communication skills are essential
- Strong administration and organisational skills
- Proven capability to operate in a pressurised environment, requiring discretion, tact, diplomacy and judgement when dealing with internal and external contacts.
- Demonstrated experienced dealing with highly confidential information.
- A high degree of emotional intelligence.
- Gravitas and excellent people skills and the proven acumen to handle complex situations and multiple responsibilities.
- Broad understanding of IT and a good aptitude in all MS office applications (including Excel, PowerPoint and Word).
- Calm, level headed and professional
Benefits
- Generous staff discount to use on all products
- Access to Tilbury Treats our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work
Our Mission
‘TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES’
WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!