Job title: Relief Security Officer
Location: Cardiff
Role Purpose:
To protect our client’s premises from criminal activity and to ensure the safety and wellbeing of all those within by protecting them from verbal and physical abuse.
Role Requirements:
Pay: Site dependant
Shift Hours: 12
Our Security Officers are required to comply with the ‘Assignment Instructions’ to provide a safe and secure environment. They must show a high visibility security presence, but also have a warm friendly welcoming manner to all who attend the site.
They will be expected to undertake a collection of security duties, including control access and egress of contractors and visitors.
Specific Duties:
- Punctuality: - Arrives before the shift start time, books on duty and is active on site at the shift start time, complying with ‘Assignment Instructions’.
- Communication: - Is polite at all times, demonstrates quality customer service, has the ability to communicate clearly and concisely. Escalates any issues of concern or risk to the relevant management.
- Deters Crime:- Appears focused and alert, seeks to identify potential risks and takes action to mitigate any threat.
- Maintains DOB:- Completes an entry for each day, documents license declaration, records breaks and all relevant daily operational information.
- Dress Code:- Is dressed in required uniform including correct shoes. Maintains good personal hygiene and cleanliness of uniform.
To be suitable for this role you must meet all of the following criteria:
- Be smart and well presented at all times
- Have an SIA SG/DS/CP license and SIA CCTV license.
- Be polite, helpful and diligent, with a ‘can do’ ethos
- Have excellent communication skills, both written and verbal
- Be able to provide the highest standard in customer service
- Have previous experience in the security industry
- Be flexible and reliable to meet the role requirements
- Have a calm personality capable of controlling difficult situations
- Be able to work without supervision and also as a member of a team
- Have a full five year checkable work history and required documentation to be vetted