Business Analyst (Intermediate Consultant)
Hippo Digital, United Kingdom
Job Description
Hi we are Hippo.
We’re a digital service design consultancy who work closely with our clients to create digital products and services that work for everyone.
People are at the centre of everything we do. We support and grow the people we work with and come together as a community to solve problems.
We take a common sense approach to getting things done. We do not abide by dogma. We get things wrong and that’s ok. We learn from it and adapt. We stay curious and never stop learning.
About the role
Do you enjoy working collaboratively within multidisciplinary teams to deliver great products and services? Do you have great consultancy skills, caring about and advising your clients to help them achieve their needs? Do you love analysing the processes behind a product or service in order to improve it?
Well, we are looking for a Senior Business Analyst to join the team on a permanent basis, so keep reading:
What you’ll do:
- Translate complex business problems and user needs into a set of detailed requirements for the end-to-end service or product, with the appropriate use of epics, features, user stories and defined acceptance criteria
- Clearly and accurately communicate business requirements and user needs to a variety of stakeholders, including senior leaders and the team, using the appropriate methods of communication or documentation
- Work with the Product Owner and/or Delivery Manager to establish and maintain a prioritised product, programme or project backlog of what needs to be built
- Work with designers to inform the creation and iteration of prototypes for the services or product to solve the problems users face
- Define business process improvements for products or services to inform recommendations identifying clear benefits and contributing to delivery plans
- Use insights from user research and metrics to inform the business analysis approach, and explain your business decisions clearly
- Be an expert in Agile delivery, identifying the best Agile processes for projects and measuring the success of outcomes.
- Run workshops with your team and stakeholders
- Build long-term, strategic relationships with stakeholders
- Advocate for user-centred design, and the use of agile business analysis in particular for the delivery of products or services
- Advise and support business analysis colleagues and other members of Agile teams.
- Work with the hippo business analysis community to share best practice to ensure high standards, including attending business analysis events and writing blog posts
Requirements
- Have exemplary business analysis skills including communication, listening and organisational skills
- Have expertise in eliciting and management requirements to meet user needs within a product or services focussed project
- Be experienced in championing user centred design principles and practices, applying these to the delivery of a product or service
- Enjoy working collaboratively with your team and experts
- Be comfortable working in rapid sprint cycles
- Be a strong presenter and happy to sell the benefits of business analysis to people who aren’t familiar with the discipline
- Have a positive can do attitude
- Have great consultancy skills, caring about your client’s needs and motivations
- Enjoy sharing your skills and experience with your client to enable them to continue to iterate and improve content after you leave
- Experience of working in an Agile workplace
Salary: 36,000pa - 50,000pa
How Hippo Digital embraces Diversity amp; Equal Opportunity
Hippo Digital are committed to diversity, equality and inclusion. For us diversity and inclusion are not just a tick-boxing activity, but a chance for us to make long-term meaningful change. A diverse workforce means that we’re able to unlock our ability to innovate, be creative, be better problem solvers and provide an inclusive environment for everyone and we encourage candidates from all backgrounds to apply.