We are recruiting for a Assistant Spa Manager to join us at Hale Country Club and Spa, Cheshire's premier health spa. Set in the heart of Cheshire, Hale Country Club and Spa offers exclusivity, unrivalled luxury and class leading facilities. With a state-of-the-art gym, magnificent health spa and sumptuous Japanese fine dining restaurant, nowhere offers more for its members.
We are looking for a talented, passionate individual to join our successful spa team here at the club. You will be responsible for maintain the highest standard of professionalism in all areas of operation and carry out all treatments to our world-class standards.
About THG:
Hale Country Club and Spa is part of The Hut Group (THG), one of the world’s leading online beauty and wellbeing retailers, home to premium brands such as lookfantastic, ESPA, GlossyBox, and Myprotein; all of which are powered by our industry-leading and award-winning technology.
Main Duties of the role
- To monitor spa and treatment standards and implement corrective action/training where required.
- Supporting the spa manager in all tasks set.
- Supporting the spa manager in driving the team's performance.
- To deliver exceptional treatments and hosting spa guests.
- High standards of presentation and cleanliness are maintained at all times.
- Delivering brand standards
- Ordering and stock taking
- Booking in clients and taking phone calls
- Achieving treatment and retail targets
- Knowledge in our brands
- NVQ level 3 beauty therapy or equivalent
- Previous Beauty therapy experience in a 5star/luxury background
- Natural leadership qualities
Requirements
- At least two years industry specific experience within a spa/health club environment
- Qualified to NVQ level 3 or equivalent
- Experience with ESPA and Elemis is preferred but not essential
- Impeccable attention to detail and customer service experience
- Proven experience working as part of a successful team with excellent interpersonal skills
Benefits
- Competitive Wage
- Complimentary Hale Country Club and Spa membership
- 50% discount on food purchased within Fuzen at Hale Restaurant and Member's Bar
- Onsite doctor
- Onsite physio
- THG Staff Discount