Apprentice Customer Service Specialist
The Division -
Customer Services is the perfect place to begin your THG career, our vision is to provide every customer with an unforgettable end to end customer journey. To achieve this, we are a department of diverse, innovative and forward-thinking individuals who strive relentlessly to exceed our customers expectations with new and creative services and offerings across all our divisions.
Joining us will undoubtably mean you will be exposed to a growing portfolio of premium brands across Nutrition, Beauty and Ingenuity partners, who rely on THG to provide them not only with a tech platform but our expertise to deal with any of their customer issues. Becoming a specialist in Customer Services is both rewarding and challenging, but rest assured, you will be learning from the industry experts in the field. The programme provides a platform for your career to excel quicker than you could have imagined If you think you have what it takes to join us and become a THG apprentice, we want to hear from you!
The Role
As a Customer Service Apprentice, you will develop your skills and support in a variety of the following;
Requirements
What skills and experience would I need?
There are certain attributes that we look for in all our apprentices. Don’t worry about experience - we’ll teach you everything you need to know for your role.
Communication - Ability to communicate verbally and written with a solid level of confidence and clarity.
Resilience Calm under-pressure and can adapt to change easily.
Collaboration - Ability to work well within a team environment and be respectful of other people’s opinions and beliefs.
Self-Management - Ability to prioritise goals and be accountable.
Driven -Eagerness to learn, focused and passionate.
We are also looking for;
Benefits
What's in it for me?