Delivery Manager / Senior Delivery Manager
DrDoctor, United Kingdom
Job Description
Delivery Manager/Senior Manager
Who are you?
We are on the lookout for a Delivery Manager, Senior Manager or Programme Manager to join our Transformation team on a permanent basis. You’ll be working as part of our Delivery Team helping hospitals adopt new technology to improve patient experience and the way they operate.
The Transformation team is on hand for every hospital that uses the DrDoctor Platform to ensure they get the most out of it. At DrDoctor we want every installation of our platform to deliver the best possible results at every hospital, without exception. We help our partner hospitals through every step of the way. Over many years, we have come to be experts in delivering technology and transforming hospital services from the ground up.
You’ll most likely have a background in consulting, change or project management, or technology. At Manager level, you'll be comfortable delivering big programmes of work. Spotting opportunities to increase the value we deliver to our clients and holding yourself to your own personal high set of standards. At Senior Manager level, your clients will see you as the person to deliver new digital first care models with them. You'll be comfortable building, complicated programmes for ambitious clients and delivering on opportunities to help your clients change the way they work and improve services.
OK, That’s me, but who are you?
DrDoctor is a HealthTech company on an exciting growth trajectory. Our technology focuses on engaging patients across their healthcare journey while saving hospitals time, effort and money.
Our Mission is that healthcare needs a reset. More people need care every day and health services struggle. Current patient engagement is a mess of disparate systems that hinder, rather than help care delivery.
Our Vision is a remote-first healthcare system, which can meet demand without sacrificing care quality. We want patients to be engaged in their care, shifting to a digital first model.
We do that on scale:
- 10 million+ patients use DrDoctor
- We manage over 50 million appointments
- We work with over 35 NHS Trusts and Health Boards
We :green_heart: the NHS and want to help it work better. We radically transform the delivery of health services to make healthcare work for everyone for patients, doctors, administrative teams and taxpayers.
Tell me more! Who will I be working with?
Hi, I’m Andrew, and I have been working at DrDoctor for 4 years. I am responsible for the delivery of DrDoctor across numerous hospitals in the UK. I love that I can work and build relationships with many different people in the NHS and witness first-hand the outcomes and value we deliver for patients and staff. To be successful at DrDoctor, you need to be a team player that doesn’t back down from a challenge. Also, a sense of humour and being able to have some fun along the way will definitely help.
OK, I’m interested.
Are there any specific skills or qualities needed for the job?
We fully expect that you will need time to develop in your role and we are committed to supporting every step. However, some key skills are:
- Excellent problem-solving skills and ability or potential to apply them to technical and operational problems to develop creative solutions to client problems
- You must be a confident communicator who work with stakeholders at all levels (up to C-level) internally and externally
- Ability to analyse data on the benefits delivered by your programmes and present results to non-technical audiences
- Strong consulting, change management or technical management skills and ability to apply them flexibly to achieve results
- You must be able to understand the technical side of what we do and have a keen attention to detail
What experience do I need to have?
- Healthcare experience, ideally within technology or operations
- Experience working in a client or project environment in consulting, programme management or technology
- A strong track record of achievement inside or outside of academia and/or work
- Any experience working in or with healthcare, technology or health tech is advantageous, but not essential
Just to let you know too, we will need you to have the Right To Work in the UK, and as we work closely with the NHS, if we get to the stage where we make you an offer to join us, we will also need to undertake a DBS check.
We are perfect for each other, what are the next steps?
We are currently recruiting heavily and have a lot of CV’s to go through. However, we don’t wait for roles to close before going through your CV. We will be