Trainer
ABM Facility Services UK, United Kingdom

JOB TITLE: Trainer

REPORTING TO: Aviation Training Manager

LOCATION: Manchester

HOURS: 40 hours per week

SALARY: COMPETITIVE

ROLE OVERVIEW AND PURPOSE

This role has the ability to directly impact business performance through interventions and initiatives that will impact ABM employees at Operational and Supervisory level.

KEY RESPONSIBILITIES

• Ensuring the learning and development training records and Skills Matrices are properly input and updated.
• Designing, implementation and completion of ABM training programmes, including PRM and Cabin presentation.
• Ensuring appropriate policies, processes and manuals are incorporated into operational training material to ensure our operational employees are trained to carry out their job function.
• Deliver operational training, inclusive of on the job training and mentoring. To provide feedback and additional support to address any areas of low performance.
• Create, amend and deliver aviation courses, complete with associated paperwork, lesson plans, exercises, all in line with the necessary regulated bodies, CAA/DfT.
• Collaborating with internal and external stakeholders to facilitate new learning techniques, upgrades and enhancements to our training syllabus.
• Support the development and implementation of digital learning innovation.
• Identifying synergies with our customers and the business units to ensure best practice and a consistent approach to learning.
• During contract mobilization, work with the operational teams to deliver training requirements as agreed in the mobilization plan.
• Ensure effective communications within the operations team, including regular meetings to share training delivery plans and compliance figures.
• Establish and maintain good relationships and lines of communication with client airlines, other airlines, MAG etc.
• Promote a culture of service excellence and maintain a professional image, both personally and corporately champion legendary service

People Management:

• Effectively manage, coach and mentor team to meet service level agreements.
• Maintain staff discipline and conformance with Company and regulatory requirements, utilizing the

Company disciplinary process where necessary.

• Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation)

REQUIRED SKILLS AND EXPERIENCE

• Strong working knowledge of Learning within Aviation.
• Knowledge and familiarity of Safety, Operational, Compliance protocols.
• Experience in managing the full training cycle.
• Knowledge and experience of learnings systems and Lamp;D reporting.
• Excellent written and interpersonal skills.
• Robust, collaborative team player with the ability to engage at all levels.
• Output orientated and business focused.
• IT literacy and ability to quickly gain a working knowledge of new technology.
• Carry out any reasonable task requested by the management team. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.
• Must hold full UK driving licence.

Job Rewards and Benefits