VP, Client Services Business Development
Laundry Service, United Kingdom
Job Description
Laundry Service is a full-service marketing agency helping brands create meaningful roles in culture, with an emphasis on lifestyle, sports, music, tech and entertainment. The agency handles strategy, creative, production, influencer management and media buying in-house, with a focus on social and digital media. Laundry Service has been named to AdAge’s A-List four times, and recognised as one of FastCo’s most innovative companies. Laundry Service also operates Cycle, a sister company focused on influencer marketing and premium branded content and is part of Wasserman, a global brand marketing and talent management agency. Learn more at www.247laundryservice.com and at www.teamwass.com
We are seeking a VP of Client Services + Business Development to lead our EMEA team. The person in this role needs to have a mind for organic business growth, relationships within the European market, someone who can see and foster new opportunities while managing current deliverables. An ideal candidate has experience leading a larger team, supporting collaboration, building process and managing client relationships and expectations. This is the perfect role for a leader that is inherently, naturally, gloriously social and digital both online and off.
Responsibilities
- Keeping all agency teams (creative, strategy, media, production) informed, focused, and motivated about business
- Demonstrates strategic strong ability insight to help develop, manage, and coordinate long term execution plans from client’s stated business objectives and implement those plans.
- Possesses a strong understanding of integrated campaign management
- Provide daily account management via in-person, phone, or email with client and agency partners.
- Manage scopes, deliverables and campaigns, and oversee resource allocation in partnership with dedicated account leads and PMs to ensure that all parties stay true to the strategic vision and voice across channels 24/7, 365.
- Work closely with strategy and client to identify emerging platforms and trends to drive innovation and stay relevant within the market.
- Ability to sell in big ideas that drive brand awareness and relevance.
- Has existing industry relationships and the ability to develop an ongoing relationship with our current clients and agency
- Displays understanding of business concepts and client objectives in order to identify campaign expansion opportunities
- Facilitate client presentations and internal briefings in partnership with the dedicated account team.
Requirements
- 10+ years experience managing integrated accounts/agencies
- Alarmingly smooth communication skills: persuasive, strategic, proactive, diplomatic. Ability to work alongside client onsite to streamline communications and to identify growth opportunities.
- Experiencing sourcing new business leads, managing RFPs and pitching.
- Strong leadership abilities with a passion for continued growth. Extensive experience with managing strategy and creative to deliver innovative ideas.
- Possess strong knowledge of marketing principles and strategies.
- Experience implementing social media, digital and integrated marketing campaigns.
- Possess general knowledge of awareness marketing principles and strategies, specifically for Social and Search
- Outstanding presentation and communication skills
- Commitment to excellence working nonstandard hours when necessary, anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation
Benefits
- Annual discretionary bonus scheme
- 25 days holiday plus additional ‘DEamp;I celebration' days and Charity days
- Wellness Summer Fridays
- Health Cash Plan
- Private Medical Insurance
- Hybrid working pattern
- Employee Assistance Programme with block counselling and coaching
- GymFlex
- Cycle to Work Scheme
- Season Ticket Loan
- Pension Scheme
- Life Assurance
- Income Protection
- Regular wellbeing initiatives and access to the TalkSpace and Headspace apps
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We are committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, colour, ethnic or national origin or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education and experience.