Product Owner - Ecommerce
Swytch Technology, United Kingdom
Job Description
At Swytch, we’re changing the way people move. We fundamentally believe that sustainable transport shouldn't cost the Earth, so we've made it our mission to make electric transport accessible to everybody.
Founded by engineers Oliver Montague and Dmitro Khroma back in 2017, we’re a London-based startup with an industry-leading product and global recognition. To date, there are over 50,000 loyal Swytchers across 50 countries, who’ve collectively ridden over 10 million miles!
We’re now in a new and exciting phase of our journey - the launch of a truly ground-breaking new product. We're excited to be growing faster than ever, and are building a team of world-class talent!
The Role:
We’re looking for an Ecommerce Product Owner to join our growing team at Swytch. The role requires someone with strong commercial awareness combined with experience working with web technologies and a growth mindset.
The Product Owner will require strong time management and prioritisation, excellent communication skills, and the ability to lead through collaboration with effective stakeholder management. They must also be able to work effectively with a wide range of teams from business leaders to development teams driving product success whilst working in an environment of changing priorities through an agile approach.
They will have a keen eye for areas of improvement across our websites, through optimised design and refined user flows to increase lead generation and conversion rates. With a strong technical understanding, the Product Owner will then break the brief down into user stories, adding to a backlog which they will manage and deliver alongside our website design and development team using Agile methodologies.
They will take ownership of the entire product lifecycle across all web services, working with key stakeholders to shape a product roadmap that is aligned to an ambitious growth strategy as we continue to expand into new markets.
The in-house development team is responsible for developing and maintaining our three core websites, and the Product Owner will work collaboratively across internal stakeholder groups to drive a compelling vision and provide direction for future enhancements and ongoing growth. The Product Owner will lead new iterations of the websites to provide the development team with greater flexibility to scale the websites as new products are released by our engineering team, and new website optimisations are introduced.
Responsibilities include:
- Leading agile software development of Swytch's suite of websites
- Translating requirements from a range of stakeholders across the company into user stories
- Effective prioritisation of tasks through consideration of wider department and business goals
- Leading meetings with the stakeholders and delivery teams, managing competing priorities
- Day-to-day ownership of the site, including content management
- Identifying risks and catching technical blockers, putting in place measures to avoid issues and de-risk the sites
- Continuously monitoring performance and user experience of the sites through tracking and targeted testing
- Consistently push to optimise all sites, maximising conversion rates and brand impact to align with marketing goals
- Defining, communicating and executing the long-term website strategy
Requirements
- A bachelor's or master's degree
- Deep understanding of agile software development methodoligies
- Exceptional ability to translate requirements into clear user stories and manage backlogs
- An ability to prioritise effectively by considering wider business goals
- Advanced knowledge of website design and development best practices
- Experience in user journeys and process flows (cross-functional flowcharts)
- An eye for exceptional, functional design
- Experience working on e-commerce solutions (e.g. checkouts, ordering portals, integrations)
- Excellent written and verbal communication
- An entrepreneurial spirit, independent and creative thinking, and leadership through collaboration, not authority
- Demonstrable experience of engaging executives and other stakeholders to support important business decisions
Benefits
- Rewarding salary
- Flexible, remote working; come sit in our office in East London and enjoy a daily free lunch, or work from home in the comfort of your own home, anywhere in the UK.
- Open and transparent company culture giving every employee direct access to our founders and our quarterly business reviews.
- Uncapped annual leave.
- An annual program of wellbeing activities including an annual membership to a meditation app and EAP service.
- Your very own Swytch kit!
- Electric Pe