Merchandising Associate
Zapp, United Kingdom

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the world's leading investors and our team has a phenomenal track record of success from the likes of Amazon, Jumia, Deliveroo, Tesco, and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.

We are looking for a Merchandising and Buying Associate to manage our UK assortment. You will work alongside Catalogue, Buying, Merchandising and Marketing teams on selecting, pricing and promoting our assortment to maximize consumer appeal. The ideal candidate must be excited about understanding consumer needs, trends and the retail environment. To succeed in this role you will need to have a commercial mindset, data driven and have exceptional communication skills. Ultimately you with have a direct impact on increasing sales and profitability of the business to drive sustainable growth.

Responsibilities

• Work closely with the Catalogue and Partnerships Managers to plan and develop merchandising strategies
• Analyse sales data, customer behaviours/reactions/insights and market trends to anticipate our customer needs
• Create and mentaing apeeling product contente on the Zapp app
• Define, set up, analyse and report on the performance of the catalogue
• Approach decisions in a data driven, strategic manner to optimise the catalogue offering
• Liaise with the marketing teams to determine competitive pricing and promotional activities of product categories
• Collaborate with procurement to ensure operational excellence
• Assume responsibility for revenue, margin and a great perceived catalogue

Requirements

• 1-2 years of experience in a similar role in e-commerce
• A passion for customer experience, with a proven ability to translate client needs into business strategy
• Excellent organisational skills and attention to detail
• Strong analytical skills including excellent knowledge of Google Workspace, knowledge of Tableau is advantageous
• 'Fly high amp; dive deep' mindset, strategic and hands-on at the same time

Benefits

• Competitive salary amp; equity package
• Enjoy 25 days holiday per year (plus all bank holidays)
• Private Health Insurance
• Extended sick pay and maternity / paternity leave pay
• Pension contribution
• Make use of our home office allowance for office supplies
• Be part of a fast-growing company and a super motivated team

At Zapp we embrace diversity. We are committed to creating an inclusive and supportive work environment. We firmly believe that a variety of backgrounds amp; perspectives make our team stronger and brings our product closer to the customer.

As an Equal Opportunity Employer, we make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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