Performance and Development Manager
SamKnows, United Kingdom
Job Description
Location: Hybrid
The People team at SamKnows aims to:
- attract people to SamKnows and support them to achieve the vision of improving the internet for everyone whilst working at a company that really cares about its people who are international, diverse, embrace hybrid working and are looking to solve complex problems in a collaborative way
We’re looking for a Performance and Development Manager to:
- empower and support teams and individuals across the business to drive their individual career development through the refinement of an effective performance management system
- support our line managers to ensure they are appropriately prepared to keep teams energised and fulfil the operational side of performance management (reviews, objective-setting and development), sourcing or providing additional training as necessary
- join and participate in our Quarterly Team Strategy meetings (to help align individual and team goals with company missions and targets)
- identify and report on workplace or interpersonal barriers to performance, suggesting solutions with an empathetic approach
- provide regular updates on HR and people management best practices and how these can be tailored to SamKnows
- design and review our policies related to employee performance
- manage HR related processes to improve the employee lifecycle, liaising with external service providers where necessary
You should have:
- experience handling Performance Management systems and processes
- excellent written and verbal communication skills
- fantastic organisational and time management skills
- strong decision-making and problem-solving skills
- meticulous attention to detail
- exposure to a wide range of HR practices (from onboarding to off-boarding)
Recruitment process:
- Screening Call (30 mins)
- Competency based Interview, with presentation (1h)
- Cultural Contribution Interview (1h)
What we offer:
- Team: Friendly team from all over the globe and a supportive company culture
- Environment: Amazing brand new HQ in Bermondsey, includes genderless bathrooms, collaborative and social spaces
- Hybrid working: Flexibility to work at home and at the office. Monthly work from home allowance (312 per year)
- Growth: Own your personal development with a 1,500 training budget
- Family friendly policies: Enhanced parental leave for birthing and partner parents
- Financial support: interest free loans including cycle to work scheme, season ticket loan and discretionary employee loans up to 5,000
- Holiday: 25 days holiday each year plus 8 bank holidays and an extra day off to enjoy your birthday
- Health care: Medical insurance includes cover for dental, optical, private healthcare and mental health care
- Recognition: Company bonus
Founded in 2008, SamKnows is recognised as a leader in internet performance measurement, providing a research and monitoring service for internet, in-home and application performance. Over the last 14 years we have built a global measurement platform, considered vital to governments, ISPs and consumers, especially now. You can find lots of useful information about us at www.samknows.com and we’d also encourage you to listen to our podcasts and view our Spotlight magazine.
SamKnows welcomes applications from all sections of society. We are committed to equal employment opportunities regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis as protected by applicable law. If you have a disability or additional needs that require accommodation, please do not hesitate to let us know.