People and Culture Business Partner (FTC)
Zoomo, United Kingdom
Job Description
ABOUT ZOOMO
At Zoomo, our vision is to decarbonise the last mile delivery space. Whilst growing to be the world leader in providing e-bikes, for commercial use, we remain focussed on enhancing the rider’s experience for our customers.
Expect to join a fast-paced and supportive environment where opportunities are big and career development important. Zoomers represent over 20 nationalities and our leadership team originates from 8 different cultural backgrounds. You could be working with an ex-scuba instructor and master bakers on one day and an ex-professional basketball player and a rave enthusiast on another. If there is something different about you, you will fit right in.
THE ROLE
A 2-3 month fixed term contract to provide a full Pamp;C business partnering service to our UK team as we accelerate through the different phases of hyper growth. For the local teams, you will be happy to roll up your sleeves, lead conversations with team members and adapt to the daily changing priorities of scale up life. You will also have the appetite to own, nurture and deliver key strategic projects on a global scale, often starting with a blank template. We envisage the first 3 months will be heavily operational focussed, managing an ER caseload and up skilling managers on effective performance management, before shifting focus to longer term strategic projects mixed with day-day HR accountabilities.
RESPONSIBILITIES
- Build trusted partnerships with leaders across the UK team on the full spectrum of Pamp;C matters and people initiatives.
- Support and coach managers with day to day performance management, career development, talent strategies and disciplinary actions.
- Partner with the broader Pamp;C team and business to champion, build and deliver on Zoomo-wide strategic programs.
- Co-own with the Pamp;C Coordinator the daily management of Pamp;C related processes, including the full employee life cycle and experience from onboarding through to offboarding and everything in between.
- Analyse people trends and metrics to recommend and implement quality, data-driven solutions, programs and policies.
- Provide benchmarking and advice on the appropriate remuneration and classification of roles in our scaling teams.
- Assist in the development of succession plans and career pathways across Zoomo.
- Embrace stakeholder feedback to continually improve and actively develop your own capabilities and technical expertise.
- Contribute to a team culture where all members are valued and recognised for their diverse skill sets.
Requirements
- 5 years plus experience in a Pamp;C generalist role, ideally in a blended workforce of frontline and office.
- Sound knowledge of UK employment legislation and experience in dealing with complex ER matters and grievances
- CIPD Level 5 qualified or higher.
- Exceptional stakeholder management skills with the ability to naturally build rapport with anyone
- Comfort in the ambiguity of a scale up environment with a creative streak able to create something from nothing
- An iterative approach and a willingness to jump from partnering, to strategy, to process building to more. Strong business storytelling skills (verbal and written) with an ability to translate "HR speak" into a relatable, impactful and data-driven narrative.
- Positive, authentic, solution-oriented team player with an eye for efficiency
- Experience and knowledge utilising HRIS technologies is a plus.
- It would be a bonus if you speak French, German or Spanish and have experience of providing Pamp;C support in any of these markets.
Benefits
At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper growth mode with plenty of opportunities for personal development, including:
- Attractive day or weekly rate
- Flexible working hours and a hybrid remote/office work model.
- Tech Allowance for BYO device
- Free use of a Zoomo bike (after probationary period)
- Pet-friendly office at HQ
Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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