Pronto Accident Repair Centre (Boston) Redstone Road Redstone Industrial Estate Boston PE21 8EA
This is you opportunity to apply in order to begin the journey to secure an exciting career opportunity, so read on and then send in your application, its a great opportunity to join a fact paced industry, accident repair customer service and VDA (Vehicle Damage Assessing) is an opportuntity to have a job where every day is different, this industry delivers training, and lots of it, coaching and mentoring, its an opportunity to start in a career that really can take you through your working life, it delivers so many career progression opportunities, many of our managers along with our directors started off in this kind of role, its the foundation of your future.
The next stage of our Pronto Accident Repair Centre (Boston) business evolution is continuing as we move through the first quarter of 2023
Pronto Accident Repair Centre (Boston) has had a complete refurbishment and you will be working in an ultra modern reception and office suite, the technical centre equipped to the latest industry standard, in order to compliment this amazing facility we are looking to train and develop Customer Service Advisors to deliver outstnading customer solutions into the future, part of the evolution is to train of this role will to become a fully trained and qualified Vehicle Damage Assessor, this training starts from Month 1 and the full journey is around 3 years to achieve the highly acclaimed IMI VDA ATA Qualification.
Admin amp; Customer Service Assistant
Part of the role will be developing in to becoming a Customer Journey Account Manager this is an inclusive role that covers off alot of different aspects of the customer and vehicle journey through the process of an accident repair claim.
We are recruiting several people in this role, its ideal if you have some previous experience though this is not essential, as full training, guidance and mentoring is given at everystage
This is an exciting opportunity for college and university graduates to join a growing team, and take part in a structured NVQ apprenticeship and career development training and mentoring program.
The position would also be suitable for self motivated positive people who maybe have worked previously in a garage or accident repair environment or have held a retail position, you will have the qualities of a team player, with an outstanding desire to learn and progress in a rewarding exciting and varied career in vehicle accident repair.
The role will require you to be a customer executive and insurer liaison, you will be booking in customers, collecting cars and delivering courtesy cars, processing data, keeping customers updated with progress of their vehicle repair, providing support for our experienced team in order that together we deliver an outstanding customer journey in an established business that operates across East Anglia and the East Midlands
Working at Pronto Accident Repair Centre (Boston) you will be coached guided and mentored in order that you are capable and confident in guiding our customers and managing and exceeding their expectations throughout the repair of their accident damaged vehicle, this during what is often a challenging and emotional time.
As part of this role there will be a need to check in and out customers cars along with often processing, handing over and receiving back courtesy cars, in this role you will be required to work in various environments that will include, offices, reception, workshop there will be some requirement to work outside in all weathers.
You will be required to collect and deliver customer vehicles and courtesy cars, therefore we prefer that you have held a full UK Driver License for more than 12 months with no driving penalty points.
Our professional team will train and coach you in order that you can competently answer questions, handle issues and respond positively to a fast paced office environment one where priorities can change frequently.
The vehicle accident repair industry offers a very varied and rewarding career, we look to employ people who are proactive, positive those who are reliable dependable and with a can do attitude, people who thrive in an environment where one o