Profile summary:
We’re an evidence-driven creative company.
We’re steered by hard evidence and driven by a love of creative work.
We help brands big and small, make confident creative choices that get results. Evidence gives our clients confidence. So we keep our ear to the ground, our eye on the future as well as diving head-first into the data where all the untapped and hidden insights are.
As a Freelance Senior Account Manager, you’ll be a brilliant relationship maker with commerciality at the heart of your skillset. You’ll spot opportunities to grow accounts, listen to client feedback, and take the lead on delivering great work. You’ll have experience in both traditional and digital marketing, have a passion for brands, and an appetite to work on a range of client challenges.
You’ll work in a team, reporting into an Account Director and supported by Account Managers and Account Executives, and will need to be super organised and comfortable working with large budgets.
Roles and responsibilities:
- Manage the day-to-day running of client accounts, following up on actions and ensuring we keep progress, energy and momentum throughout every project, no matter how big or small.
- Let clients know how projects are developing with clear and consistent status updates.
- Build a rapport with clients, becoming a trusted member of their extended team and proactively unlocking routes to grow the accounts you lead.
- Take responsibility for cost management and reporting; including forecasting, project reconciliation, cost and job estimates and invoicing.
- Step-up and fill in for the Account Director as and when required.
- Understand how to coordinate and work with third party suppliers.
- Work well in a team. And individually. Standard.
- Stay cool when the pressure is on.
- Mentor junior members of staff to share your expertise, inspire them and help them fulfil their potential.
Requirements
- A brilliant communicator internally and externally.
- Have bags of enthusiasm and drive.
- Be completely committed to delivering for your clients.
- Have a fantastic financial understanding and meticulous attention to detail.
- Be an exceptional team player.