Senior Service Designer - Remote Contract Inside IR35
Burendo, United Kingdom
Job Description
Burendo is a Leeds based, Agile consultancy specialising in supporting both large and SME organisations improve their Agile adoption and delivery processes. Our clients span both multiple industries and countries, and our consultants and coaches use a blend of tools and techniques obtained through their previous practical experience to help teams improve their client’s delivery capability.
We aren’t a big ‘shiny shoes’ consultancy and we don’t really want to be. We believe in the skills of our individuals and the strength of loose networks of specialists to deliver pragmatic solutions to our clients. Chances are you already work in an environment where skilled individuals link up to swarm over challenges we simply promote it at a larger scale.
As we grow we are looking for a Senior Service Designer to work with us on a contract basis (inside IR35). This role will involve working as part of a team for one of our healthcare clients. Although mainly remote, there may be an occasional need to travel to and from the Leeds area for collaboration activities.
Requirements
- Experienced practitioner who can plan and lead user-centered design practices
- Experience of working in large teams and complex services
- Effective communicator working across several user types and stakeholders
- Ability to identify and ensure the most effective direction is followed
- Workshop planning and facilitation
- Experience in the creation of, or change to, transactions, products and content across both digital and offline channels
- Establishing and leading a shift to a more user-centric approach to the product and system development
- Have an understanding of the importance of inclusive, equitable, accessible and sustainable public services
- Supporting effective digital delivery across the products and programs being worked on
- User Experience design and facilitation experience
Nice-to-haves
- Experience in working in multiple industries or sectors
- Working with the GDS or NHS service standards
- Experience in a Technology or Consultancy Company
- Experience of working in both Public and Private sector
Benefits
- Competitive rate - Contract Inside IR35
- Remote Working
- Supportive consultancy environment
- Access to Burendo communities of practice and BAD toolkit events
We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation