Customer Service Representative
Kybotech, United Kingdom

Customer Care is at the heart of what we do, and we are looking for immediate start Call Centre Agents to expand our Customer Care Team within our Head Office based in Worksop.

If you're looking for your next challenge in a fast-paced, ambitious company, then we want to hear from you today.

At Kybotech, we like efficiency; therefore, our recruitment process is largely digitally driven and conducted online.

Requirements

• Ability to Empathise and feel the customer's needs
• Have a proven conscientious and well-organised approach to workload, working on own initiative and the ability to plan effectively
• Championing our product and business and acting as an effective first point of contact representative
• Be able to work under pressure, often dealing with emotive issues
• Have an excellent standard of written and spoken English
• Have excellent customer service, rapport building and communication skills, with the ability to adapt your own approach to suit a diverse range of people
• Be able to work well as part of a strong team but also use your own initiative to deliver high-level results for our customers
• Have the willingness to learn and be open to change
• Be I.T literate and excel in a digitally-lead team
• Weekend availability may be required during peak seasons

Benefits

• Above average and competitive 23,000 starting salary
• Bonus scheme after 6-months service
• Performance incentives throughout the year
• Competitive pension scheme to protect your future
• Free on-site parking
• Seasonal team celebrations

Job Rewards and Benefits