Office Assistant/Receptionist
Universally Speaking, United Kingdom

Key Accountabilities:

• A professional Front of House role, managing all aspects of a busy reception area and monitoring front door access
• Faciilities support duties including monitoring and ordering stock
• Managing, distributing and collecting security cards.
• Working with cleaners and maintenance/facilities contractors to ensure clean and safe environment, maintaining log of items that require action and following up to ensure things are fixed. Obtaining quotes for work as appropriaite
• Managing meeting room booking requests
• Oversee and assist with office security and Health and Safety including Fire Warden and First Aid duties.
• Keep Reception and communal areas clean and tidy at all times.
• Assisting Managers with day-to-day tasks (events, data research, admin e.g. collating information in Excel, stationary orders).
• Assisting People Team with administrative duties.
• Support with Time and Attendance and HR Systems
  

Measures of Performance:

• On time delivery of tasks and meeting of agreed SLAs
• All policies and procedures are applied
• Positive feedback from colleagues and clients
• Managing the reception area to best of ability
• On time delivery of tasks and meeting agreed SLAs

Requirements

• Ability to work at pace and to tight deadlines
• Strong customer service and people skills
• Approachable and friendly at all times, professional under pressure
• Enthusiastic with lots of initiative
• Excellent telephone manner
• Ability to multitask working at pace and to tight deadlines
• Ability to organise and prioritise work
• Flexible
• Some administrative background and eager to learn new things
• A strong understanding of Microsoft Office programs and a level of comfort around technology
  

Benefits

Training

• Wellbeing Portal including Live Chat and Support
• Mini Health checks
• Social events and celebrations

Job Rewards and Benefits