Housing Disrepair Claims Handler
SNK Solicitors Ltd, United Kingdom

We are recruiting for a number of housing disrepair fee earner positions.

• 20 days annual leave plus bank holidays
• 35 hours, Monday to Friday 9-5
• Salary 20k30k depending on experience
• Bonus structure
• Pension scheme
• Training and progression opportunities
• Convenient location in Altrincham with excellent transport links

To apply, please send your CV and covering letter to

Requirements

The ideal candidate will have at least 12 months experience in the field, but candidates with at least 6 months experience will also be considered. The role involves:

• Managing a case load of approximately 100 housing disrepair cases from inception to conclusion.
• In depth knowledge of the Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, Civil Procedure Rules and Pre-Action Protocol for Housing Conditions Claims as well as relevant caselaw.
• Efficient use of the case management system (experience with Proclaim advantageous) to ensure effective use of works flows, linked actions and diary/task management. Accurate and detailed time recording including updating/adding information and documents where necessary.
• Excellent customer service skills, including keeping clients regularly updated, managing client expectations, providing clear legal advice and taking instructions.
• Attention to detail, strong communication, organisational and technical skills. Ability to make own decisions and use initiative.
• Working well within a team and being able to meet both individual and team targets.
• Being able to work independently whilst also being able to identify any potentially problematic issues and raising these with the team leader as soon as possible.
• Comprehensively reviewing surveyor's reports, disclosure documents, counsel’s advice, and third-party correspondence.
• Liaising with third parties, including surveyors, courts, and counsel to progress a claim.
• Drafting court documents, pre and post litigation
• Being a confident and proactive litigator with experience of litigating cases where necessary without delay and proceeding to trial.
• Complying with court directions and other deadlines in line with the Pre-Action Protocol for Housing Conditions as well as limitation dates.
• Ability to continuously risk assess cases including, prospects, liability, and quantum.

Job Rewards and Benefits