Customer Experience Manager Jobs in London, Latest Customer Experience Manager Jobs in London

ABOUT ONER ACTIVENothing is clearer to us than the belief that every woman should include strength training in her life to enhance both physical and mental well-being. It's about building strong bodies and even stronger minds, asserting their right to take up space in the gym, and allowing the spotlight to shine bright on their progress.To us, strength training represents a determined, goal-oriented mindset and an unwavering work ethic. We don't wait for success; we create it through hard work a

Role purposeThe Customer Experience Manager is responsible for the data collation and analysis of the CX data originated from Capita and or other TPA to identify potential harms as regards policy holder journeys. They will formulate strategies with the CX Head to innovate and further develop the CX offering.To ensure that any enhancements arising from Dashboard review follow the recognized change management process RequirementsKey responsibilities Help inform the policy holder experience strateg

Who are we?We’re a company on a mission to deliver 100bn in social value to help people, places and the planet thrive. We launched in 2014 and within a short time have become the market leader in measurement and reporting of social value in the UK. The market is young and rapidly growing and we have recently received series B investment to further scale the business, both in the UK and internationally. We’re a fast-growing SaaS scale-up, with over 14.5bn of social value being tracked through our

This role leads Octavia’s Customer Service and Complaints team to deliver an exceptional enabling end-to-end journey for residents, non-residents, stakeholders, and colleagues. These teams are the face of Octavia and play a critical role in keeping our customers happy from the moment they join us and throughout their tenancy. The teams are made up of the multi-channel/multi-skilled customer relationship teams. The Head of Customer Experience/Contact is responsible for delivering and achieving al

Work environment: Fully remote whether you are based in the UK or abroadFull-time contractStart date: ASAPOverview:Driftrock is the secret formula in helping start meaningful conversations between people and brands, leveraging the power of conversational lead generation, generative AI, and real time lead tracking tools.Our customer generation software is built for marketing teams who care about data quality amp; security, and want to increase the ROI from their lead generation campaigns. With Dr

About Us We’re on a mission to make app building so easy everyone can do it regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world a

Hello! Thanks for checking out our job posting for the role of Customer Experience amp; Quality Manager at PerchPeek. You’ve already taken a tiny step towards being a part of our team hooray! We know that taking your next career step is as exciting as it can be exhausting. So, with that in mind, we’ve tried to keep our description simple and cliché free to help you decide if PerchPeek and this role are a good match for you. WHAT IS PERCHPEEK?Have you ever relocated before? Did you manage to do

Who are we?Flock is a fully digital insurance company for commercial motor fleets, on a mission to make the world quantifiably safer.With Flock, safer fleets pay less. Hundreds of companies trust us to protect their vehicles and drivers with connected insurance that enables and incentivises safer driving. We're proud to be supported by some of the world's leading VCs, including Chamath/Social Capital and Anthemis. Our aim is to become the go-to insurer for connected and autonomous vehicles.We ar

Motorway is the UK’s fastest-growing used car marketplace our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal.Founded in 2017, our award winning, technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of over 250 across 4 locations.Motorway is now valued at over $1 billion and is backed by some of the world’s leading tech

BIG NEWS! ZeroFox is officially a public company, and we’re on a mission to make the internet safer. Read more here:http://ow.ly/Iy6K50KbCYo OPPORTUNITY OVERVIEWZeroFox seeks enthusiastic and dedicated customer experience managers to help us ensure our customers are completely satisfied with our products and services. Customer Experience Managers will be involved in various points of customer engagement with our services teams, addressing customer queries, and identifying ways to improve the ov

Constructor powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every year, and you’ve probably used our product without even knowing it. In responsible growth mode, we’ve just hired a CMO and VP of Product Marketing and are scaling our product marketing engine to enable our cross-functional GTM and product teams to be the best they can be. About the RoleAs Product Marketing Manager, Customer Experience, you’ll get an opportunity to c

PIRATE.COMPirate Studios is the world's leading provider of rehearsal and recording facilities for artists, with studios in the UK, Germany and the USA with exciting plans to expand globally. This is a rare opportunity to be part of a global team that is building something extraordinary. Music and tech are central to our mission of empowering artists and creators to succeed.Customer Experience Manager - GermanyWe’re looking for an experienced bi-lingual (English amp; German), data-led, customer

We are more than just a jewellery brand, we are a movement on a mission to revolutionise the jewellery experience.About usOur vision is to make contemporary designed jewellery accessible to everyone. We’re not just a jewellery brand, we’re a movement. A movement that empowers our community to celebrate each other and places a high value on self-expression, individuality, and diversity. We revolutionise through an unforgettable experience and are continuously innovating as we grow, with sustainab

CX Account Manager required to join our CX Accounts team- Work with the senior members across CX and the wider business i.e. Experience Design (UX/UI), Content, Analytics, Trading and Change to develop our CX services strategy - Acting as the day to day account and delivery lead across a number of accounts - Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget - Developing client relationships including briefings, costings, project planning and over

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role You will be working at a hectic and fast paced startup as a Manager of the Customer Experience team. This organization has roles that are responsible for interfacing with our cus

EXANTE is an international investment company that provides direct market access and professional services to institutional investors, asset/wealth managers, brokerages and investment funds. Our one-stop multi-asset trading platform unlocks 150,000+ instruments including stocks amp; ETFs, options, bonds, futures, currencies and metals: https://exante.eu/ *Headquartered in London, UK EXANTE has international representation in 10+ European and Asian locations. EXANTE is licensed by MFSA, CySEC , H

A key functional role that reports to our Operations Project Manager and will be responsible for driving and delivering excellence through our customer experience. You’ll identify key areas of focus internally and externally and work collaboratively with teams across the business to deliver a leading luxury customer experience to our Clients. You’ll investigate, identify and prioritise our key areas of focus. You’ll be the first point of call within the business for anything operational that imp

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the world's leading investors and our team has a phenomenal track record of success from the likes of Amazon, Jumia, Deliveroo, Tesco, and Just Eat. If you’re ready to help build the world’s most customer-focused c

About ThrillzThrillz is where fans reach the stars in a few clicks via custom videos, live events and experiences. We create life changing moments and allow fans to personally connect with their favourite celebrities.We have a global roster of stars on our platform including Matt Dawson, Paul Chuckle, David Gower, Kerry Katona, The Sooty Show, Katie Price, Mary Fitzgerald, Mya, Mr Motivator, Matt Le Tissier, Neil Ruddock, Monty Panesar and hundreds more.We are one of the fastest growing start-up

EXANTE is an international investment company that provides direct market access and professional services to institutional investors, asset/wealth managers, brokerages and investment funds. Our one-stop multi-asset trading platform unlocks 150,000+ instruments including stocks amp; ETFs, options, bonds, futures, currencies and metals: https://exante.eu/ *Headquartered in London, UK EXANTE has international representation in 10+ European and Asian locations. EXANTE is licensed by MFSA, CySEC , H